SureCust Forms Builder, Locks

SureCust Forms Builder, Locks

Reviews (97)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance productivity and streamline workflows through robust custom form handling. It's praised for its user-friendly interface, flexible form builder, and features like custom dealer registration forms, email verification, and customer metafields. The locking feature that restricts access to certain store parts is also well-received. Merchants appreciate the responsive and accommodating support team.

March 18, 2026

It has some plus points that you can add wholesale account registration but is very klonky, feels outdated, is pointlessly confusing to navigate and there are no filters or protection from spam signups with fake accounts unless you manually have to reject/approve every registration.

A&O
United Kingdom
About 1 year using the app
SureCust replied March 18, 2026

Thank you for your honest feedback — we truly appreciate you taking the time to share your experience.

We’re sorry for any confusion you faced while using the app. It seems there may have been a small misunderstanding regarding spam protection. Our app does include functionality to prevent fake or spam registrations, and you can easily enable Google reCAPTCHA within your form settings for added security.

We’d love the opportunity to walk you through the features and help you set everything up smoothly. Please let us know a convenient time for you, and we can arrange a Google Meet to assist you step by step.

Looking forward to your response.

February 16, 2026

Love the app it's a great option for those of us who are on the smaller side but starting to scale up! I had an urgent request and within 45 mins they had responded to my email and got us back up and running!

Mama Be Clean
United States
8 months using the app
SureCust replied February 16, 2026

Thank you for your wonderful feedback.

March 6, 2026

Great customer service. I had a very specific need for my form to convert, and they quickly asked me to jump on a video call. They addressed all my form needs and took care of them. Very professional team.

HARMAN & Co. Ateliers
United States
About 21 hours using the app
SureCust replied March 7, 2026

Thank you for your wonderful feedback.

January 21, 2026

We are using this app for custom forms with individual fields on our Shopify store and it works exactly as we need it to. The form setup is flexible, easy to use and integrates well into our website.

We recently had a few questions regarding email notifications and small adjustments, and the support was incredibly friendly, fast and helpful. They took the time to understand our use case and offered clear solutions right away.

Great app with excellent support – highly recommended!

WeserklecksWERK
Germany
4 months using the app
SureCust replied January 22, 2026

Thank you for your wonderful feedback.

December 15, 2025

Excellent response rate via help portal. Fully onboarded the form over a video call to ensure we achieved the specific use case I was looking for. Highly recommend

DIAMAS
United Kingdom
2 days using the app
SureCust replied December 15, 2025

Thank you for your wonderful feedback.

January 10, 2026

Recently installed the forms app, and when I needed help Akash was able to help me promptly by organising a Google Meet. Was very helpful in solving a lot of my queries and was able to make changes straight away. Highly recommend Akash and this app.

Luxe Again Maison
Australia
About 5 hours using the app
SureCust replied January 10, 2026

Thank you for your wonderful feedback.

December 1, 2025

This addon has been fantastic for my store. I needed email verification and customer metafields and both worked perfectly right out of the box. Setting it up was simple and everything runs smoothly. Support was very helpful and guided me through translations quickly. Highly recommended for anyone looking for reliable customer registration and management.

BIMm Solutions GmbH
Germany
5 days using the app
SureCust replied December 1, 2025

Thank you for your wonderful feedback.

January 26, 2026

Very useful app with great features.

now used
Germany
Over 1 year using the app
SureCust replied January 26, 2026

Thank you for your wonderful feedback.

December 10, 2025

Amazing app. Was very easy to set-up a custom dealer registration form. Unfortunately, our theme was quite old and we couldn't effortlessly add the form to our registration page but after contacting the devs they added custom code that made sure it works. Amazing customer service thanks!

Pool Parts Distributors
Canada
1 day using the app
SureCust replied December 11, 2025

Thank you for your wonderful feedback.

December 1, 2025

I decided to go with SureCust Forms out of all the different form apps I tried because it had the best balance of usability and design. I had a little hiccup with getting responses correctly but the support team helped me quickly. Thanks for the great app and service!

Elite Reformer
Australia
2 days using the app
SureCust replied December 2, 2025

Thank you for your wonderful feedback.