DropShipping AI ‑ AppScenic

We have found a reliable partner in the dropshipping industry, providing high-quality goods and exceptional support. Our experience with the application over the past eight months has been positive, and we recommend it to others. We encourage the continuation of this excellent service.

So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back.

It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers who don't like competition and so are contacting the seller requesting to cancel any orders that they receive!!! If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they SHOULD NOT BE ON THE PLATFORM and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website.

Other orders have gone through fine. I DOWNGRADED this from 4* to 1* because this seller should not be on AppScenic.

Update: It goes from bad to worse. Paid subscription and after a year or so my subscription is cancelled with some nonsense that my bank wouldn't honour the subscription. The account is very healthy so I knew this was nonsense. I had resubscribe but afterwards noticed that I was now paying 10% transaction fees when these were removed a year ago. I questioned the fee and was told that trial accounts are still charged this fee. I had to resubscribe because AppScenic cancelled my subscription under bogus claims!!! More scam behaviour by this company. Beware if joining, some very strange things occur on this platform.

Very clean and organized. Great features. The follow up on service requests takes longer than I'd like, but I like the dropshipping part of their service better than the other one I have used.

This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay.

First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if the issue arose during the weekend. This was very inconvenient, especially in urgent situations that require immediate assistance.

Another significant issue I encountered is that some of Appscenic’s suppliers do not allow returns. I was unaware of this, and none of my peers knew about it either. You need to carefully check the return policies for each supplier.

From my perspective as a dropshipper, it’s crucial to get quick and professional support in urgent situations. However, Appscenic's customer support seems to lack the necessary expertise. Simple questions require a ticket to be issued, and responses can take up to 24 hours or even 3 days, depending on the situation. This leads to a lot of frustration, and ultimately, it can affect profitability.

By comparison, other platforms like CJdropshipping offer responses in 2–5 minutes with detailed guidance and chat support, which is a stark contrast to the delays I experienced with Appscenic.

Regarding the biggest issue I encountered: I recently listed Christmas decorations from Vida XL (a supplier on Appscenic) on eBay. After my buyer received the product, they noticed a significant difference between the photos on Appscenic and the actual item. They filed a return claim on eBay, which was accepted. I requested pictures from the buyer, and the situation seemed valid, especially since these were decorations, and the quality difference was apparent.

I decided to offer a free return to the buyer and contacted Appscenic to initiate the return process. As always, Appscenic required me to submit a ticket. After 2-3 days, I received an email from Vida XL, stating that they no longer accept returns in the U.S. I was shocked. In today’s world, it’s hard to believe that some suppliers don’t allow returns.

Despite this, I honored my promise to the buyer and offered a free return. The buyer was surprised by Vida XL’s refusal to accept returns and thanked me for handling the return on my own.

However, here’s where it gets even more confusing: I later found that on Syncee, Vida XL allows returns within 14 days. I had just received an email from Appscenic stating that Vida XL US does not accept returns, so this left me feeling very confused.

Why does Vida XL have different return policies depending on the platform? This is a major concern. If we can’t even rely on consistent return policies, which platform should we trust?

I’m sharing this review along with the emails I received from Appscenic about Vida XL’s no-return policy, as well as the information from Syncee about the 14-day return policy.

This is my honest feedback.

* sorry. I can't attach the images here.

The app is good and easy to use. It works with Shopify platform. There are some things that may be can be better. There are providers with good products, but with big shipping costs for EU. It’s good to be less for all EU. As well some providers don’t provide exchanges or return when the size doesn’t fit! And arrangement time for return 7days, which can be more. But in general i like the app and i think that all that can be arranged in the future. Good app!

One of the best apps for Dropshipping i have used. Very easy to navigate, lots of great products in different niches. I like the profit feature. I do feel information requests for products should be handled quicker. Apart from that i would recommend them!

It is user friendly and easy to find and add products to whatever selling platform you use. In my case it was Shopify. Thanks AppScenic!

I love this App. This is my only supplier of the home decor section of my store. While some of the items are a bit expensive, the quality offered is excellent. Navigating the app is super easy and I love the notifications I get when new Suppliers are onboard. I would strongly recommend AppScenic for all your home décor needs among other things. FYI i bought myself a side table from them and its such an accent piece for my living space. #loveit

It has many products very good. Also you dont have to do anything to bring the product to your store

This has helped my store grow by 200%! I am so grateful for Appscenic!!