Reviews (41)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making product management and store operations smoother. They praise the responsive customer support and the wide range of high-quality products. Features like AI-driven recommendations and automated fulfillment enhance efficiency, while fast shipping and multi-channel selling capabilities expand market reach. However, careful supplier selection is advised.

November 10, 2025

We have found a reliable partner in the dropshipping industry, providing high-quality goods and exceptional support. Our experience with the application over the past eight months has been positive, and we recommend it to others. We encourage the continuation of this excellent service.

Neils Luggage Store
United Kingdom
7 months using the app
November 30, 2025

AppScenicを契約しましたが、説明されていた機能や提供内容と、実際のサービスに重大な相違がありました。また、不誠実な料金表示もありました。私はこれらの問題に気づき、契約からわずか24時間以内に全額返金を求めました。しかし、サポートは問題が全く解決しないまま、一方的にチケットをクローズしました。「緊急:全額返金要求」にもかかわらず、返金は実行されていません。迅速かつ正当な要求を無視した対応は、非常に不誠実です。サービスを使えないまま料金だけを請求されています。これから導入を検討される方は、契約内容とサポート体制を慎重に確認してください。

OUT
Japan
9 days using the app
September 28, 2025

My Experience with AppScenic.com Dropshipping

After using AppScenic for several months, I can confidently say they are one of the most reliable dropshipping platforms I’ve worked with. What stood out most to me was their commitment to customer satisfaction — even after 8 months of trying, they still issued me a refund. That level of integrity is rare in this industry, and it shows they genuinely care about their users and reputation.

What I loved about AppScenic:

Smooth integration with major marketplaces like Walmart, Amazon, Shopify, and more.

A wide range of quality products and suppliers to choose from.

Responsive support team that listens and takes action, even on tough cases.

Their refund policy showed me they value long-term trust over short-term profit.

Where AppScenic could improve further:

Simplify Returns: If a product arrives damaged, the supplier should handle the return directly without putting extra burden on sellers. This would save sellers time, stress, and unhappy customers.

Extend Return Windows: Many top marketplaces like Walmart and Amazon require sellers to provide at least 30 days return policies. AppScenic should push suppliers to align with this standard across the board.

Supplier Responsibility: Suppliers should be held accountable for damaged or defective products, covering the return shipping and replacement without unnecessary hurdles.

Final Thoughts:
AppScenic has already proven themselves as a trustworthy dropshipping partner by backing their users even months later. If they implement easier return processes and standardized 30-day return policies, they could easily become the top choice for every serious dropshipper.

SKYMAXX USA
India
About 8 hours using the app
August 18, 2025

I highly recommend appscenic for dropshipper who wants to simplify the process to market the products. It has a wide variety of products, ai tool that helps promote the products. The respond of the support's team was fast and reliable.

Evergreen's Health and Beauty Store
Indonesia
11 days using the app
Edited May 1, 2025

So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back.

It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers who don't like competition and so are contacting the seller requesting to cancel any orders that they receive!!! If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they SHOULD NOT BE ON THE PLATFORM and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website.

Other orders have gone through fine. I DOWNGRADED this from 4* to 1* because this seller should not be on AppScenic.

Update: It goes from bad to worse. Paid subscription and after a year or so my subscription is cancelled with some nonsense that my bank wouldn't honour the subscription. The account is very healthy so I knew this was nonsense. I had resubscribe but afterwards noticed that I was now paying 10% transaction fees when these were removed a year ago. I questioned the fee and was told that trial accounts are still charged this fee. I had to resubscribe because AppScenic cancelled my subscription under bogus claims!!! More scam behaviour by this company. Beware if joining, some very strange things occur on this platform.

LiamsBargains.co.uk
United Kingdom
About 2 years using the app
Appscenic Ltd replied March 22, 2024

Hello,

We sincerely apologize for the inconvenience caused by the cancellation of your order. We understand how frustrating it must be, especially after investing time in preparing your store.

Rest assured, we take situations like this seriously and are committed to providing the best possible experience for our users.

Upon receiving your feedback, we took immediate action to address the issue. As discussed during our live chat yesterday, the supplier changed their availability policy for certain products, resulting in the cancellation of your order. We apologize for any confusion this may have caused.

Regarding the refund process, please be assured that the funds are automatically refunded to your wallet with us. You can withdraw the funds at any time by sending a request to billing@appscenic.com.

We appreciate your understanding and patience as we work to resolve this matter promptly. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team.

Thank you for your continued support.

Best regards,
Customer Support Team
AppScenic

July 8, 2024

While starting with AppScenic was rocky due to the limited experience with anything like this we have come to like the company the system and the rep we have help us consistently. we would recommend this distribution system.

Navarrete Furniture
United States
11 months using the app
Edited August 21, 2024

Brilliant app,easy to set up and navigate ans select how you want to search products. The support are really helpful and are always wiling to help. I highly recommend this app.

Follow up. Their updates with the AI inputs, have helped soo much. Always ready and able to answer questions. I can't explain how happy I am to have you working alongside me. Thank you.

Home Treasures
United Kingdom
10 months using the app
Appscenic Ltd replied June 22, 2023

Thank you for your kind words! We're thrilled to hear that you find our app brilliant and easy to use.

Our support team is dedicated to providing excellent assistance, so we're glad they were able to help you.

We appreciate your recommendation and if you have any further questions or need assistance, feel free to reach out.

Best regards,
AppScenic Team

June 11, 2024

They have to do a better job of vendor management. Over the course of two weeks, over 40 orders were not fulfilled, which caused me to cancel a lot of orders and impacted my relationship with a major retailer. They could not get the supplier to fulfill the orders in a timely manner and did not reimburse my monthly fee in good faith. I had to scramble to fulfill orders from other reliable vendors. When orders are cancelled they do not provide reason, just leaving you in the wind. Watch them closely. They DO NOT provide a turnkey solution; it is not passive; you have to work with them.

Conchel
United States
7 months using the app
Appscenic Ltd replied October 7, 2024

Hello,

Thank you for sharing your feedback. We’re genuinely sorry to hear about the difficulties you experienced with unfulfilled orders. The supplier you mentioned did face an unexpected disruption due to a severe storm that caused their warehouse to close for several weeks. This situation was a force majeure event, completely beyond anyone’s control. As soon as we became aware of the issue, we promptly unpublished all products from that supplier and informed our users about the disruption.

We sincerely apologize for any inconvenience this caused and understand how frustrating it must have been. As a software company, our role is to automate product and order syncing between suppliers and retailers, but we do not manage the inventory or warehouses ourselves.

If there is anything else we can assist you with moving forward or if you have additional concerns, please don't hesitate to reach out to our support team at support@appscenic.com. We value your partnership and hope to have the opportunity to work with you again under more favorable circumstances.

Best regards,
AppScenic Support Team

August 26, 2024

What I find great about AppScenic is their excellent customer service and easy to navigate layout. I've also been experimenting with some of their AI tools and they have saved me a ton of time. I'm happy to see they are constantly working to on implementing new tools and ways to make our lives easier. I've also been impressed by the huge selection of products to choose from. Definitely highly recommended.

Unbound Adornments
Canada
5 months using the app
November 29, 2024

Appsenic is a good solid dropshipping app, many features and local stock items to sell, some of the products are listed as single items when really they are variants of the same item, it would be better to have them combined in appsenic as its quite painful merging them in shopify is my only critacisim

Ninja Market
United Kingdom
5 months using the app