Reviews (239)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface suitable for beginners and responsive customer service. It offers a broad range of products and integrates smoothly with Shopify for easy product syncing and order processing. Features include AI and SEO tools, quality suppliers, fast shipping, and customizable pricing formulas. Continuous app updates enhance functionality and merchant satisfaction.

January 13, 2025

Negative Review of AppScenic Dropshipping

After using AppScenic for over a year, I can no longer recommend their platform. Here are my key concerns based on my experience:

- Lack of Professional Customer Service: Reaching out to customer support often feels like a dead end. Responses are slow and lack clear solutions, leaving issues unresolved for extended periods.

- Poor Communication on Order ...

Platinum-Level Office Chairs
United States
Over 1 year using the app
Edited November 25, 2024

This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay.

First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if ...

Happy Senior
Australia
About 2 months using the app
Appscenic Ltd replied November 28, 2024

Hello John,

Thank you for taking the time to share your detailed feedback. We genuinely appreciate your honesty and the opportunity to address the concerns you’ve raised.

...

December 2, 2024

i always check the one star reviews when downloading the app, and just like all the other dropshippings apps the products are overpriced and useless...

lets face it guys, dropshipping is death

EpicIDcommerce
Belgium
About 1 hour using the app
Appscenic Ltd replied December 3, 2024

Hello,

Thank you for sharing your feedback. We understand your concerns, and we’d like to address some of the points you’ve raised while also providing more clarity about our ...

June 11, 2024

They have to do a better job of vendor management. Over the course of two weeks, over 40 orders were not fulfilled, which caused me to cancel a lot of orders and impacted my relationship with a major retailer. They could not get the supplier to fulfill the orders in a timely manner and did not reimburse my monthly fee in good faith. I had to scramble to fulfill orders from other reliable vendors. ...

Conchel
United States
7 months using the app
Appscenic Ltd replied October 7, 2024

Hello,

Thank you for sharing your feedback. We’re genuinely sorry to hear about the difficulties you experienced with unfulfilled orders. The supplier you mentioned did face ...

May 29, 2024

I signed up for the free trial. I uninstalled the app. I was charged $47 for my May 21st bill. I didnt sign up for the paid. It just automatically took it on my billing. You cannot reinstall app to use if you paid for it. Terrible customer service

Kozy Korner
United States
13 days using the app
Appscenic Ltd replied May 31, 2024

Hello,

We understand that you may be frustrated with your experience, and we apologize for any inconvenience. However, we want to assure you that we have a transparent policy ...

Edited September 29, 2024

So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back.

It ...

LiamsBargains.co.uk
United Kingdom
Over 1 year using the app
Appscenic Ltd replied March 22, 2024

Hello,

We sincerely apologize for the inconvenience caused by the cancellation of your order. We understand how frustrating it must be, especially after investing time in ...

May 27, 2023

DO NOT USE THIS APP. I HAD 2 STORES WITH THEM. THE PRODUCTS ARE OVERPRICED AND I PLACED ONE ORDER FOR A CUSTOMER AND IT WAS NEVER SHIPPED SO ORDERED FROM OTHER SUPPLIER APP. THEY REFUSED TO REFUND MY MONEY AND WHEN I CLOSED ONE STORE THEY TRANSFERRED INTO OTHER STORE AS GOODWILL CREDIT NOT TO REFUND MY $20. I CANNOT EVEN USE IT AS I DOWNGRADE PLAN TO REMOVE THIS APP AND THEY STILL REFUSE TO ...

Gifts To Grab LLC
United States
3 months using the app
Appscenic Ltd replied May 30, 2023

Dear Customer,

Thank you for your feedback regarding our Shopify app. We appreciate your patience as we address the concerns you raised and provide clarity on the situation.

...
Edited February 17, 2023

I spent so much time and effort on AppScenic, sourcing products, adding them to my store, re-writing the descriptions, and doing market research. I decided that I would be fine with getting 0% discount to start (as their premium plan provides a better discount), and downgraded to their free plan. After 1 month of doing all of this work however, AppScenic just deleted all of my products from my ...

GoDoggo Store
Canada
About 1 month using the app
Appscenic Ltd replied February 17, 2023

Hello,

We are sorry to hear about your experience, but as our customer support already informed you, you can not have products pushed to the store with a free account or ...

October 20, 2023

Flooded with POD products, and dropshippers selling to dropshippers like its a dropshipping meta, while pretending to be a manufacturer or supplier. I have matched up several "suppliers" with their other dropshipping websites just by trying to research product pricing. They don't even offer a 1% discount to the price they, themselves are selling it retail at.
When I inquired with live chat about ...

Uptown Mutt
Canada
28 days using the app
Appscenic Ltd replied October 22, 2023

We appreciate you taking the time to share your feedback, and we want to address your concerns while providing clarification for both you and our community.

Firstly, we ...

March 7, 2023

I tried the app for a couple of weeks.Shortly after I added my debit card.money was taken off my card.Uber cash that I wasn't able to get my money back.Stay away from app!

Roper Home Decor
United States
26 days using the app
Appscenic Ltd replied March 8, 2023

Hello,

We are sorry to hear about your disappointment and are willing to help and clarify any questions you might have.
You probably didn't check our app's pricing policy ...