Reviews (159)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this mobile app builder for its user-friendly, drag-and-drop customization that requires no technical skills. They appreciate its seamless Shopify integration and efficient customer support. The quick setup, often live within a week, and extensive customization options help align with brand identity. Features like live selling and push notifications boost customer engagement, offering good value and a professional design that evolves with merchant feedback.

November 27, 2023

It has been a pleasure working with the team! Very attentive and personalized service. Highly recommend!

JON BLANCO
United States
5 days using the app
July 27, 2023

I couldn't be more disappointed with the App Builder app. What a colossal waste of time and effort! The experience was incredibly frustrating, to say the least, and it left me questioning its very purpose.

First and foremost, the app builder is plagued with an infuriating problem: it doesn't work! Every time I attempted to use it, the app would simply load indefinitely, leaving me staring at an eternal loading screen. I tried different devices, cleared caches, and even reinstalled the app, but the result was always the same - no progress whatsoever. It's astounding how an app meant to build other apps can't even get itself to function properly.

The lack of usability was made worse by the absence of clear instructions or any helpful guidance. As a user who's not well-versed in programming, I expected an intuitive interface that would assist me in creating my app. Instead, I was greeted with a confusing jumble of icons and options that only added to my frustration. Without proper guidance, the whole purpose of an app builder is defeated, rendering it utterly useless for users who aren't coding experts.

Furthermore, the app's performance was abysmal even when it did manage to load. Simple actions such as dragging and dropping elements or making edits were accompanied by lag and unresponsiveness. It felt like I was stuck in a time warp, trying to navigate through a clunky and outdated system.

To add insult to injury, the customer support was practically non-existent. After countless attempts to contact them about my issues, I received no response whatsoever. It's evident that they don't care about their users' problems, which only amplifies the sense of frustration and betrayal.

My Store
India
5 days using the app
Apptile replied September 4, 2023

Sorry for the inconvenience caused to you.

We managed to resolve the issue on the very same day and made several attempts to contact you via email and phone to provide assistance. Unfortunately, we did not receive any response from your side.

Please don't hesitate to get in touch with us through our support chat or by emailing us at support@apptile.com. Our customer success team is ready to assist you in resolving the issue.

November 16, 2023

I am so happy with this team and the App they created for my store. It looks amazing! This App is easy to use and many people will be able to design their own App for their store. I chose to get them to help me design my App. The Product Team did a great job! The Customer Service and follow-up were fantastic. They are very professional and easy to work with. I highly recommend using Apptile for your store.

Gideon and Sadie Posh Dogs
Canada
5 days using the app
November 17, 2023

So far so good. Really easy to set up and the team have been brilliant supporting a few little issues (more user error!!) they have also supported getting us live on the relevant store platforms. Thank you

Sweet Freedom
United Kingdom
4 days using the app
October 18, 2023

So far is amazing. Very user friendly to build you own app. I am not published yet but will update this review once I am . The experience so far has been amazing. Looking forward to gettin the app runninn and make sales..

Stroke It Pool
United States
4 days using the app
February 11, 2024

Was very simple and easy to use. I tried another app for this last week, and it didn't have a free version, just a trial. Well, I tried to set up the app, and it was AWFUL! I couldn't change menus or anything simple like that. They really wanted you to pay them, and set up a consultation it seemed.

Enter Apptile. I found this app, and immediately deleted the other one. First, it's lowest tier is perfect for new small businesses. Second, it works. I was able to make my app, and test it on my phone without any hiccups. Now, I just had a meeting with them to publish my app on the iOS App Store. Next step, wait for Apple's approval and then start getting downloads!

EarthRoast Coffee
United States
2 days using the app
Apptile replied February 25, 2024

Hey
Thank you for your strong endorsement! We're thrilled to hear that Apptile provided a seamless experience for you, especially as a new small business. Your successful app setup and smooth transition to publishing is exactly what we strive for. Here's to many downloads and your continued success!
Team Apptile

December 10, 2023

Lot of features available for free plan and even better tools to customize your app building journey with premium plans. Loved the layout, themes and user interface. Hope to see the app get published soon.

iThrive Essentials
India
3 days using the app
Apptile replied December 21, 2023

Team iThrive -
Thank you for strong feedback. Your recognition of Apptile's strong design focus, ease of use, multiple predefined themes is why we created the product for merchants like yourself in the first place. Thank you.
We share your excitement about your app's upcoming publication and look forward to continuing to support your app-building journey. Thank you for choosing Apptile!
Team Apptile

September 11, 2023

Ease and spectacular experience! Very easy to use and the support? Fantastic!
Thank you very much and I definitely recommend!

Tech Hygiene Hub
Portugal
3 days using the app
Edited September 8, 2023

amazing communication! Makes the process so easy & very affordable. They customized my app to my liking & fast turn around time. super easy to navigate and customize. Recommended to all my friends

Stella's Shipping Supplies & More!
United States
2 days using the app
December 23, 2023

Seamless App Building Experience!

I recently had the pleasure of using Apptile for my mobile app development needs, and I must say it exceeded my expectations. The user-friendly interface made the entire process a breeze, even for someone like me without extensive coding knowledge.

The drag-and-drop functionality allowed me to design and customize my app effortlessly. I appreciated the wide range of templates and design elements available, giving me the flexibility to create a unique and visually appealing app tailored to my preferences.

What truly sets Apptile apart is its exceptional service. The support team was responsive and helpful, addressing my inquiries promptly. Their commitment to customer satisfaction was evident throughout the entire experience.

Whether you're a seasoned developer or a beginner looking to create a mobile app without the hassle of coding, I highly recommend Apptile. It's an excellent tool that combines ease of use with top-notch service, making app development an enjoyable and efficient process.

VersaMartHub
Canada
About 22 hours using the app
Apptile replied January 21, 2024

Hey -

Thank you so much for your detailed review! We're thrilled to hear about your positive experience with Apptile and how our user-friendly platform and responsive support team made your app development journey seamless. We're excited to continue working with you and supporting your creative endeavors!

Team Apptile