Apricot Post Purchase Survey
- Pricing
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Free plan available. Free trial available.
- Rating
- 5.0 (6)
- Developer
- TTsoft LLC
Featured images gallery
Post-purchase, NPS, CSAT, on-site & exit intent surveys with advanced analytics and smart targeting.
Apricot helps merchants collect customer feedback wherever it matters most. Build post-purchase, on-site, exit-intent, attribution, NPS, CSAT, and thank you page survey using a drag-and-drop builder with 16+ question types, multi-page surveys, and branching logic. Control who sees each survey with smart targeting based on customer type, country, language, device, etc. Analyze survey results with built-in analytics, segment responses by answers, and export submissions for deeper reporting.
- No-code survey builder. Create surveys in minutes with a drag-and-drop builder.
- Match the pre-purchase survey to your store's logo, fonts, colors, and themes.
- Create dynamic surveys with skip logic, redirections, and conditional paths.
- Analyze survey responses with charts, segment results, and export your data.
- Build post purchase survey, exit-intent survey, satisfaction survey, etc.
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- ActiveCampaign
- Brevo
- Klaviyo
- Mailchimp
- Zapier
Categories
Form customization
Survey types
Submission management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Includes 100 survey responses per month
- 1 survey & 5 questions
- Multi-page survey
- NPS, CSAT, Post-purchase surveys
- Attribution & Exit-intent surveys
- Email lead collection
- Drag & drop builder
- Live chat support
Basic
$5 / month
or $48/year and save 20%
Features
- Includes 1K survey responses per month
- All Free features +
- Unlimited survey & questions
- Basic analytics & exporting
- Multi-language surveys
- Targeting by device, product, etc
- Branching (Logic Jump, Show Logic, etc)
- Mailchimp, Klaviyo, Brevo, Zapier, etc
14-day free trial
Growth
$19 / month
or $180/year and save 21%
Features
- Unlimited responses
- Segmented Analytics
- All premium features
- Dedicated Account Manager
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
Honestly, the name undersells this app. "Post Purchase Survey" made me think it would be a simple thank-you-page form, but it turned out to be a lot more than that.
I've tried quite a few survey apps on Shopify, including the bigger names everyone recommends, and Apricot is the one I ended up sticking with. Setup was quick and painless, which I didn't expect given how much it can actually do.
The branching logic was the first thing that won me over. I can send customers down different paths depending on how they answered earlier questions, so the survey feels relevant to them instead of generic. I also like that I'm not stuck with checkout only. I've placed surveys on regular pages around the store, styled them to match our site (custom CSS is supported), and tested question formats like matrix, linear scale, NPS and CSAT. Anyone who does marketing knows these are the tools you need to pull meaningful, actionable data from your audience.
The support team deserves its own mention. I asked Hasmik whether there was a way to cap how many options someone could pick on a multiple-choice question. She passed it along to the developers, and the feature was live the same day. A big thank you to Hasmik and the dev team!
If you're looking for a survey tool that's easy to start with but doesn't run out of juice once you need more, I'd definitely give this one a try.
I'd recommend this to any store that wants quick insights from their customers. It was easy to set up and highly customizable, so it looks great on your storefront without any coding needed. If you want to improve your store based on real customer feedback, Apricot Surveys is a great addition!
I'm excited to see the launch of Apricot surveys. I've been doing an extensive review over the past several weeks, and I see lots of promise. They've been incredibly responsive in terms of making the changes I've proposed to make it work for my use case. I'm also enthusiastic about their rapid pace of improvement. I've had one of their surveys in live use for the past few weeks, and so far, so good!
Support
App support provided by TTsoft LLC.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data
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Sensitive data
Name, email address
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, Online Store
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Edit customers
Customer data
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Edit Online Store
Theme, Online Store page content on a path controlled by the app, Online Store pages
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View other data
Locales
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