Arbyn: AI Live Chat & Support

Arbyn: AI Live Chat & Support

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
ONDUTYOPS LLC

AI chatbot, live chat support & email support Agent. Handle tickets, refunds, returns & drives sales

Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It answers in your brand voice, tracks orders, and takes real actions on orders. It auto-updates shipping addresses and applies discounts on its own. With your approval it cancels orders, issues refunds, sends gift cards, reships, and starts returns. it Looks up order status, gift cards and store credit. It build bundles and upsells that turn support conversations into sales. Supports 100+ languages.

Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It answers in your brand voice, tracks orders, and takes real actions on orders. It auto-updates shipping addresses and applies discounts on its own. With your approval it cancels orders, issues refunds, sends gift cards, reships, and starts returns. it Looks up order status, gift cards and store credit. It build bundles and upsells that turn support conversations into sales. Supports 100+ languages. more
  • AI customer support for live chat and email tickets across multiple channels
  • Auto-updates shipping addresses, order tickets and applies discounts on its own
  • Handles returns, refunds, cancellations and gift cards with your approval
  • Handle WISMO, Tracks order status, gift cards, store credit and starts returns
  • AI sales agent: Build bundles, Quiz & upsells that turn support chat into sales

Languages

English, French, German, Spanish, Finnish, Italian, Japanese, Indonesian, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Romanian, Turkish, Vietnamese, Chinese (Simplified), Czech, Danish, Korean, Thai, and Polish

Works with

  • Shopify Admin
  • Gmail
  • Google Analytics
  • Google Sheets
  • Klaviyo
  • Meta
  • Outlook

Pricing

Choose the plan that best fits your business.

Arbyn Starter

Free

Features

  • 150 AI conversations a month, free
  • Unlimited Human conversations (always)
  • Cancels, refunds, reships, gift cards
  • Updates shipping address on its own
  • Replies in your customer's own language
  • Recommends products & upsells in chat
  • Connect support email to handle tickets
  • Builds bundles and applies discounts

Arbyn Growth

$59 / month

or $600/year and save 15%

Features

  • 500 AI conversations, chat + email
  • Unlimited Human conversations (always)
  • Cancels, refunds, reships, gift cards
  • Updates shipping address on its own
  • Replies in your customer's own language
  • Recommends products & upsells in chat
  • Connect support email to handle tickets
  • Builds bundles and applies discounts

Arbyn Agent

$99 / month

or $990/year and save 17%

Features

  • Unlimited AI conversations, chat + email
  • Unlimited Human conversations (always)
  • Connect support email to handle tickets
  • Updates shipping address on its own
  • Replies in your customer's own language
  • Recommends products & upsells in chat
  • Cancels, refunds, reships, gift cards
  • Builds bundles and applies discounts

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
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  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
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  • 0% of ratings are 1 stars
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Support

App support provided by ONDUTYOPS LLC.

Developer

ONDUTYOPS LLC

16192 Coastal Highway, Lewes, DE, 19958, US

Launched

July 24, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Online Store, custom data, Shopify admin, other data

  • Edit customers

    Customer data

  • View products

    Inventory, products, product listings, collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, subscription contracts, returns, shipping information, third-party fulfillment

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • View store credit

    Store credit accounts

  • Edit Online Store

    Online Store pages, theme, checkout page, Online Store page content on a path controlled by the app

  • View custom data

    Metaobject definitions, metaobjects

  • Edit Shopify admin

    Files, legal policies

  • View other data

    Locales, locations, Shopify Markets settings, publications of products on sales channels, translations

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