ARCS Support Ticketing System

Pricing: From $2.99/month. Free trial available.
Rating: 1.0 (1)
Developer: ARCS Group Ltd.

Allows customers to contact store owner/manager using support ticket

ARCS Support Ticketing System is simple and scalable app to assist stores in better customer support and communication management. Stores can provide better customer service by allowing customer to contact them by initiating a support ticket and store owner / manager to review and respond to those customer inquires / issues / feedback from a single system.

Turn off / on ticketing capability for store customers
Customize content that will displayed on support page
Track ticket status

Highlights: Works with the latest themes

Languages

English

Pricing

Up to 1000 tickets

$2.99 / month

14-day free trial

Up to 3000 tickets

$4.99 / month

14-day free trial

Up to 7000 tickets

$8.99 / month

14-day free trial

Unlimited tickets

$15.99 / month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1)

Overall rating

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0% of ratings are 4 stars
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0% of ratings are 2 stars
100% of ratings are 1 stars
1

All reviews

November 25, 2022

The app wasn't working on the Debut theme and wouldn't appear in the add a section area as their instructions said. Tried emailing support as my trial period is ticking away and I can't even use it. No response.
Uninstall I guess.

Paramount Camera & Repair

Canada

2 days using the app

ARCS Group Ltd. replied November 28, 2022

Paramount camera store is using Debut theme which is using v1.0. Our Support Ticket will only work on version 2.0 as v 1.0 doesn't support App Blocks.

My apologies for delay is response as our offices were closed due to Thanksgiving holiday.