Asklayer Survey & NPS for pros

Name: Asklayer Survey & NPS for pros
Brand: PEAKDIGITAL
Rating: 4.9 (43 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (43)
Developer: PEAKDIGITAL

Install

View demo store

Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT

Asklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts and the ability to export raw data for your own analysis. Unlimited surveys & questions and 15+ question types mean you can get the answers you need. We've got advanced questionnaire features such as many targeting rules, skip logic, question randomization, coupon generation, exit survey, post purchase survey, email survey, NPS, CSAT, poll + more.

Unlimited surveys and question pages with skip-logic branching.
Tag users based on their answers and power-up your marketing machine.
Asklayer works with your tools. Deep integrations with Shopify and webhooks.
On-site surveys with advanced per-page, per-product and user based targeting.
Post-purchase surveys, automatic email followup surveys and exit surveys.

Languages

English and Japanese

Works with

Customer accounts
Shopify Flow
Shopify Admin
Flows
Klaviyo
Mailchimp
Webhooks

Pricing

Choose the plan that best fits your business.

Free

Features

25 responses / month
Unlim. surveys & questions
Multi-channel
Many question types
Branching logic
Randomization
Page, User & Cart targeting

Micro

$9 / month

Features

100 orders included
Free +
Unlim. responses
Post-purchase, Popup, Exit, Email survey
User, page & product targeting
AI analysis
LTV & AOV breakdowns

7-day free trial

Basic

$29 / month

Features

500 orders included
Free +
Unlim. responses
Post-purchase, Popup, Exit, Email survey
User, page & product targeting
AI analysis
LTV & AOV breakdowns

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (43)

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
39
7% of ratings are 4 stars
3
2% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

Edited October 25, 2024

The app works well and has been easy to use for our needs. We’ve used it for a simple post-purchase survey to find out how customers heard about us, and it performed exactly as expected with no issues. Since we used it during a free promotional period, I can't speak much to the value for the money, but based on our experience so far, it seems like a solid tool for basic survey needs.

Kroop's

United States

2 months using the app

PEAKDIGITAL replied October 24, 2024

Thanks for the kind review!

August 2, 2024

I tested lots of survey apps and this one takes the crown! Very easy to use, lots of customization options, great reports, and the support is just stellar! I asked for a feature I was missing and they added it the next day! Highly recommend.

Brick Me

Australia

1 day using the app

PEAKDIGITAL replied August 12, 2024

Thank you for the 5 stars!

May 9, 2024

I just recently installed the app to use the post-purchase survey feature. Overall it was easy enough to setup. I did have to contact support for a couple of questions, and they responded quickly to help fix the issues. Hopefully it works well going forward.

VIDUCCI

United States

About 23 hours using the app