Reviews (17)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 18, 2024

The app works not perfecty in the backand (sometimes you have to open the surveys twice to edit something), but the usecase und the information you get from the customers is very useful. The app for free is easy 5 stars ;)

bever-naturversand
Germany
11 days using the app
PEAKDIGITAL replied May 20, 2024

Thanks for the 5 stars ⭐️

Sorry to hear you ran into a bug! Our support team will reach out to you about it, if you can give them some info they will sort it ASAP.

April 22, 2024

Really nice App! Great overview. Builded in smoothly! I can highly recommend. Many nice options like different questions on different URLs. So important!

bestelectronic.de
Germany
19 days using the app
May 27, 2024

Had a minor issue configuring my first survey, but it was easily solved by speaking with support. They were very reactive. I'm looking forward to using the app more.

KOKOBAL
Switzerland
5 days using the app
Edited March 19, 2024

Good app

Crosstab is really helpful

Support was amazing thanks Anthony

I'm capturing 2x the data through this app than my previous surveys. Big thanks to the support team helping me set up marketing automations too

swiftmart
United States
About 1 month using the app
May 9, 2024

I just recently installed the app to use the post-purchase survey feature. Overall it was easy enough to setup. I did have to contact support for a couple of questions, and they responded quickly to help fix the issues. Hopefully it works well going forward.

VIDUCCI
United States
About 23 hours using the app
February 26, 2024

I'm impressed with it. very easy to use and it has a wide range of features I would highly recommend Asklayer who is looking for a way to improve their customer experience.

ElecHubshop
United States
About 2 months using the app
PEAKDIGITAL replied February 28, 2024

Thank you for the review!

May 15, 2024

つかいやすい

オーラルケアガムのダイワ
Japan
3 days using the app
March 3, 2024

"I'm using the app to measure NPS and it's fantastic. The crosstab feature is missing from a lot of other apps and without it you can't compare NPS scores against other answers"

"CSAT icons are cute!"

MAS Store
Pakistan
3 months using the app
February 24, 2024

Asklayer gets the job done. I’ve customized surveys to match my store’s look and feel. The skip logic and question randomization keep things organized. If you want hassle-free feedback, give Asklayer a try.

Quirk Sync
Australia
2 months using the app
PEAKDIGITAL replied February 26, 2024

Thanks for the review :)

February 9, 2024

I've been using Asklayer from last month and I'm impressed with it. made easy to collect feedback from my customers. The surveys are easy to create and customize, and the reporting features are great. recommend to those who wants to get serious about customer feedback.

SwiftStyle Hub
United States
2 months using the app
PEAKDIGITAL replied February 10, 2024

Thanks for the kind review! We’re expanding our feature set daily - those reports you mentioned will be getting filtering and cross tabulated comparisons in the coming week 😀