Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

Reviews (55)

Overall rating
5
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited October 25, 2024

The app works well and has been easy to use for our needs. We’ve used it for a simple post-purchase survey to find out how customers heard about us, and it performed exactly as expected with no issues. Since we used it during a free promotional period, I can't speak much to the value for the money, but based on our experience so far, it seems like a solid tool for basic survey needs.

Kroop's
United States
2 months using the app
PEAKDIGITAL replied October 24, 2024

Thanks for the kind review!

March 20, 2025

After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

DovanaEcom
Canada
4 days using the app
August 2, 2024

I tested lots of survey apps and this one takes the crown! Very easy to use, lots of customization options, great reports, and the support is just stellar! I asked for a feature I was missing and they added it the next day! Highly recommend.

Brick Me
Australia
1 day using the app
PEAKDIGITAL replied August 12, 2024

Thank you for the 5 stars!

September 20, 2024

元々はCRM向上のために、チェックアウト完了画面でのアンケートに導入しましたが、使い勝手が良いので他にも様々な場所にアンケートが設置でき、非常に便利です。
日本のスタッフの方がいるので分からない時も安心して聞けますし、
困ったことや要望にも迅速に対応いただきました。非常に助かりました。

Pasta Sauce Kitchen
Japan
3 months using the app
PEAKDIGITAL replied September 23, 2024

高評価いただきありがとうございます。

CRMの改善に役立てられますよう鋭意アップデートを重ねていきますので、今後ともよろしくお願いいたします。

June 21, 2024

It was the only survey app that I could set up easily and still have flexibility

Universal Pilates Machine LLC
United States
14 days using the app
PEAKDIGITAL replied June 22, 2024

Thank you for the 5⭐️ our team appreciates it!

June 23, 2024

非常にわかりやすいUIで、簡単に購入後アンケートを実装できました。Googleアナリティクスなどでは拾えないデータや意見を収集できて非常に助かっています!

マルカメ果樹園/マルカメ醸造所公式WEBショップ
Japan
About 1 month using the app
PEAKDIGITAL replied June 29, 2024

高評価レビューをいただきありがとうございます!購入後アンケートは特にShopify Flowとも連携できるなど幅広くご利用いただけます。今後ともよろしくお願いいたします。

May 18, 2024

The app works not perfecty in the backand (sometimes you have to open the surveys twice to edit something), but the usecase und the information you get from the customers is very useful. The app for free is easy 5 stars ;)

bever-naturversand
Germany
11 days using the app
PEAKDIGITAL replied May 20, 2024

Thanks for the 5 stars ⭐️

Sorry to hear you ran into a bug! Our support team will reach out to you about it, if you can give them some info they will sort it ASAP.

September 12, 2024

Absolutely love this app! It does everything I could possibly want it to do, is fast and user friendly, customizable, and the support is friendly. There's no reason to use any other paid app out there.

Equiluxe Tack
United States
4 days using the app
September 17, 2024

Exceptional support and the app works like a charm. Great job guys!

StudioDesk USA
United States
3 days using the app
July 19, 2024

There was a bug and the support team fixed it within 30 minutes. Amazing!

Fairytale.pk
Pakistan
3 days using the app
PEAKDIGITAL replied July 22, 2024

We're happy the support worked well for you!