Asklayer Survey & NPS for pros

The app works well and has been easy to use for our needs. We’ve used it for a simple post-purchase survey to find out how customers heard about us, and it performed exactly as expected with no issues. Since we used it during a free promotional period, I can't speak much to the value for the money, but based on our experience so far, it seems like a solid tool for basic survey needs.

AskLayer has been a game-changer for our Shopify store! This app provides an intuitive and engaging way to connect with our customers, offering personalized interactions that truly enhance their shopping experience. The customization options are fantastic, allowing us to tailor the interface to match our brand seamlessly.

After testing most of the similar options in the Shopify App Store for a multi-page customer feedback survey, we ultimately chose Asklayer as our solution. Anthony, the founder, was instrumental in helping us tailor the app to our needs and was incredibly responsive to feedback on a couple of features. His support exceeded modern expectations, going above and beyond, which we deeply value.We plan to continue using Asklayer for future customer outreach campaigns and highly recommend it to others looking to implement similar improvements on their sites.

The customer service is incredibly fast and provides highly actionable tips to address your needs. I had a survey set up and embedded on a landing page within just 30 minutes, including the time it took to reach out to the team with a question. Truly impressive!

I tested lots of survey apps and this one takes the crown! Very easy to use, lots of customization options, great reports, and the support is just stellar! I asked for a feature I was missing and they added it the next day! Highly recommend.

Easy to set up and get insights from your customers.

I just recently installed the app to use the post-purchase survey feature. Overall it was easy enough to setup. I did have to contact support for a couple of questions, and they responded quickly to help fix the issues. Hopefully it works well going forward.

A great place to build a survey. I had some queries and got fast and useful feedback.

The only thing missing for me is a question where you can rank the answers, and this doesn't exist. The team are adding it to their backlog though, so it's great that they're taking the feedback. I can't complain!

It is very useful, but quite expensive.

元々はCRM向上のために、チェックアウト完了画面でのアンケートに導入しましたが、使い勝手が良いので他にも様々な場所にアンケートが設置でき、非常に便利です。
日本のスタッフの方がいるので分からない時も安心して聞けますし、
困ったことや要望にも迅速に対応いただきました。非常に助かりました。