Asklayer Survey & NPS for pros

The app works well and has been easy to use for our needs. We’ve used it for a simple post-purchase survey to find out how customers heard about us, and it performed exactly as expected with no issues. Since we used it during a free promotional period, I can't speak much to the value for the money, but based on our experience so far, it seems like a solid tool for basic survey needs.

I tested lots of survey apps and this one takes the crown! Very easy to use, lots of customization options, great reports, and the support is just stellar! I asked for a feature I was missing and they added it the next day! Highly recommend.

I just recently installed the app to use the post-purchase survey feature. Overall it was easy enough to setup. I did have to contact support for a couple of questions, and they responded quickly to help fix the issues. Hopefully it works well going forward.

A great place to build a survey. I had some queries and got fast and useful feedback.

The only thing missing for me is a question where you can rank the answers, and this doesn't exist. The team are adding it to their backlog though, so it's great that they're taking the feedback. I can't complain!

It is very useful, but quite expensive.

Absolutely love this app! It does everything I could possibly want it to do, is fast and user friendly, customizable, and the support is friendly. There's no reason to use any other paid app out there.

Easy to set up and get insights from your customers.

some survey features like rank first 2nd third choice dont have

It was the only survey app that I could set up easily and still have flexibility

元々はCRM向上のために、チェックアウト完了画面でのアンケートに導入しましたが、使い勝手が良いので他にも様々な場所にアンケートが設置でき、非常に便利です。
日本のスタッフの方がいるので分からない時も安心して聞けますし、
困ったことや要望にも迅速に対応いただきました。非常に助かりました。