AskTimmy AI Chat Bot AI Search

AskTimmy AI Chat Bot AI Search

Reviews (30)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 5, 2026

The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!

NI Candle Supplies LTD
United Kingdom
About 2 months using the app
Logbase replied July 6, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

June 11, 2026

We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!!

The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more.

Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!

Aussie Foot Care
Australia
4 days using the app
Logbase replied June 11, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

June 26, 2026

great app and great support team solving my questions faster than i expect. many thanks . i recommended .

danastors
Kuwait
7 months using the app
Logbase replied June 26, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

April 24, 2026

This is a very nice and useful app. It helps us support our customers.

We also needed a customization, and Sowmiya Senthilkumar handled it very professionally.

Thank you!

Buy Me Japan
Japan
7 months using the app
Logbase replied April 24, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

February 26, 2026

We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.

SachsenRAD
Germany
About 2 months using the app
February 24, 2026

I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.

Homeview Furniture
United States
1 day using the app
Logbase replied February 25, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

February 18, 2026

I would like to thank Siva and his team for all their help with the onboarding process. They listened and answered all of our questions. The standout part of everything is that he wouldn’t end the meeting until everything on his check list was completed and working perfectly.

Herbal Renaissance
United States
7 days using the app
Logbase replied February 25, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

January 26, 2026

Excellent app with great support. Deepika was very helpful and guided me step by step throughout the setup.

EUROPEAN HOUSE HOLD
Lebanon
2 days using the app
Logbase replied February 25, 2026

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

October 31, 2025

So far, so good. I researched many options. The integration and training options for AskTimmy meet all my needs. I have an exceptionally large product catalog, so I was skeptical, but so far it seems to be learning my products. I'll update once the learning is complete and all products are synced.

Mikado Diamonds
United States
About 24 hours using the app
Logbase replied November 1, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

Edited February 20, 2026

AI Smart Search is fast, accurate, and incredibly intuitive. It understands context—not just keywords—making it easy to find exactly what you need, even with vague queries. A real time-saver and productivity booster. Highly recommended!

Myriam Nader Haitian Art Gallery
United States
5 months using the app
Logbase replied October 8, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)