Astro Loyalty

Pricing: From $29/month. Free trial available.
Rating: 2.0 (6)
Developer: Mighty Platforms

Bring the Astro loyalty experience to life online. Frequent buyer, offers, and POS all supported.

The Astro loyalty app allows pet retailers to bring the Astro in-store experience to life on their Shopify site. Your customers can connect their existing Astro account or setup a new account so online purchases will count towards frequent buyer programs. They can even redeem free bags online! If you run Astro offers, your customers will be able to view and redeem those offers as well! We also support Shopify POS for frequent buyer and offers redemption in-store.

Allow users to connect an existing Astro account or setup a new Astro account
Offer online redemption for Astro frequent buyer programs
Advertise Astro offers and allow users to redeem discounts online
Shopify POS support for Astro frequent buyer and Astro offers

Languages

English

Works with

Shopify Admin
Astro Loyalty

Pricing

Basic

$29 / month

Features

Customers can connect Astro accounts online
Online purchases sync to customer profiles automatically
Shopify POS integration

30-day free trial

Growth

$99 / month

Features

All Basic features
Online frequent buyer redemption
Offers dashboard and redemption
Product & Cart UI

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating

Counts per rating level

17% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
17% of ratings are 2 stars
1
67% of ratings are 1 stars
4

All reviews

Edited December 27, 2025

Horrible App. NEVER worked and trying to figure out how to disable it and not get charged has been challenging.
NEVER worked the way it was pitched.
When I had mentioned it I was told to download and pay $100 a month one and it will work.
Why Pay $100 instead of fixing the $29 one that is supposed to do what I needed? To get more $$$ out of me

UPDATE: They responded (look below) and now saying something different. They responded 20 days later, and said no tickets for support or setup requests. Trying to navigate and figure out whom to contact is an issue. I talked with the company (whom called me) who said they made the soft ware and no didn't offer anything other than I need to sign up for the $100 a month plan. I had expressed unhappiness and that it wasn't working.
I have since stopped using and unsubscribed to this app and have no plans to go back.

AquaRealm Aquarium & Pets

United States

About 4 years using the app

Mighty Platforms replied December 27, 2025

We’re sorry this was confusing. We were unable to locate any support tickets or setup requests from your store, and the app does require initial configuration to function as intended. The $29/month plan fully supports all Astro programs (frequent buyer, offers, and points) through Shopify POS, which is where the vast majority of transactions occur for independent pet stores. Shopify Online Store features are intentionally more limited at that price point, with offer redemptions and certain online workflows available only on the $99/month plan. The higher plan is not a paid fix for the basic plan, but enables additional online functionality. We’re always happy to assist with setup, clarify plan differences, or help with cancellation if needed.

Edited October 3, 2025

Great idea, poor execution. Customers can’t see promos on product pages instead they have to jump through multiple steps (log in, connect to Astro, go to a separate offers page, select the offer, THEN add to cart). It’s clunky and confusing, and most customers just give up. Until promos can display directly on product pages, this integration doesn’t deliver what a loyalty program should.

EDIT: reducing to 1 star, app is very buggy. When adding offers to cart app crashes. If there is an Astro offer on an item, customers cannot simply add the item to cart and get the discount when logged in, they have to add it to cart through the offers page, but as mentioned the app freezes when they do that. What is the $99/month for exactly if your app fails to function properly?
Developer does not respond to support emails either, I have emailed them twice and no response. Only response is a generic reply to poor reviews.

Riverside South Pet Shop

Canada

10 months using the app

Mighty Platforms replied October 2, 2025

Thank you for your feedback! The app does have support for Astro Offers on the product page, here is the link on how it works:

https://mightyapps.freshdesk.com/support/solutions/articles/153000142361-how-to-install-astro-product-page-widget

Please reach out to us and we'd be happy to either install it on your theme for you, or listen to your ideas for enhancing the app on the product page. We built the app to support independent pet retailers and are always listening for ways to help you grow your business :)

January 10, 2025

The APP is among the worst available on Shopify, and the support is THE Worst. The developers have you held captive, as no other app integrates with Astro Loyalty, so they could care less about support or improving the app. They just keep collecting the $99/ month. .

The Family Pet

United States

8 months using the app

Mighty Platforms replied January 21, 2025

Hi! We appreciate your feedback. Unfortunately, your requests to automatically send thank you letters, send free gifts outside of the Astro program, and automatically segment emails are out of scope of the Astro integration for Shopify. We're happy to receive feedback from all subscribed retailers and build enhancements, but so far you are the only store to request these features so it's not on the roadmap. It does look like you are running a high volume of orders and frequent buyer punches through the app monthly, so hopefully the app is helping you and your employees time vs. doing everything manually. We're here to help if you have any in-scope issues!