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Atomic Returns makes the returns process simple and easy. Automation is very important to us and Atomic Returns has exceeded our expectations. If we need something tweaked or changed they respond very quickly. They have added new features when we suggest them and have been very easy to work with. We highly recommend this app for easy custom returns on shopify.
Since Return Magic was being retired we needed to find a solution to take its place. While we have not been using Atomic Returns very long we have already processed a few returns through it and it seems to be a great replacement. Support has been quick to answer questions so far and we are happy with the functionality.
Edit July 2025.. Support continues to impress me. They are quick to respond and make necessary adjustments with customizations or tweeks that comes up.
Atomic Returns has been great. They are always super responsive and open to feedback. Their customer support has been great. The app itself is easy to navigate and intuitive.
Always very quick and helpful customer service! Can't see us switching to another app for returns any time soon (if ever!)
Amazing team and app. We have been using Atomic for years starting when they had just launched. Continuously updating the app and always open to feedback.
This app has been such a game changer for us! Liesl has been wonderful to work with. Reasonably priced for a top notch product. A must for any business with returns!
After vetting and testing many different return platforms, Atomic returns really stood out. The setup process is very easy and the support team is there every step of the way if any assistance is needed. Highly recommend!
The support team is amazing! They are always prompt to answer and have made many changes at our request to help make it easier for us and our customers to navigate through the return process. I really appreciate their willingness to quickly address any problems we are having.
We added the Cricket Returns tool about 6 months ago and have not been disappointed. This tool makes returns processing very easy and efficient. The Cricket team has been great helping us fix any issues and are continuously improving the tool. We highly recommend Cricket Returns.
This app has been great. The customer service is excellent and very quick to respond! I know they are working on ways to improve the app everyday and just yesterday released an update where you can multiple returns on a order. I will be very very excited when they come out with the exchange linkage to shopify. Highly recommend this app!!