Atomic Returns

Atomic Returns

From $10/month. 30-day free trial. Additional charges may apply.
Rating (5.0)
Reviews

About this app

Launched

September 5, 2019

Languages

English

Works with

ShipStation, Shippo, easypost, DHL Deutschland

Level up your returns management with precision policies, automations and analysis

Managing returns is more than just providing a shipping label to a customer, it's a massive benefit to help you convert sales. But without careful management, you can spend a fortune handling returns in time and costs. Atomic helps pinpoint your policies to automate away low-risk returns, but provide attention to the most valuable customers and orders. Build policies around your products, then use attributes of products, orders, customer to automatically progress requests, or require review.

Managing returns is more than just providing a shipping label to a customer, it's a massive benefit to help you convert sales. But without careful management, you can spend a fortune handling returns in time and costs. Atomic helps pinpoint your policies to automate away low-risk returns, but provide attention to the most valuable customers and orders. Build policies around your products, then use attributes of products, orders, customer to automatically progress requests, or require review. more
  • Give customers a shipping label after they submit a request from your storefront
  • Unlimited policies to handle differences for any of your products
  • Choose order and return attributes to automate processing or add extra review
  • Reports to let you analyze and optimize your returns program
  • Bundles/parts. Warranties and repairs. Photos. Multiple shipments/destinations.

Pricing

30-day free trial

Lite

$10/month

includes 10 free returns per month, $1 per additional return

  • Your theme in your Storefront (not off-site)
  • Automatically generate and email labels
  • Autotrack shipments
  • Full copy editor

Professional

$20/month

includes 25 free returns per month, $0.90 per additional return

  • Full Storefront Copy Editor
  • Multiple Policies
  • Multiple Return Destinations
  • Inventory Awareness
  • Parts/Bundles/Components
  • Warranties/Repairs

Plus

$60/month

includes 80 free returns per month, $0.75 per additional return

  • 5 Different Product Policies
  • Rule-based Shipping Label Authorization
  • All reports

Enterprise

$100/month

Volume-based

  • Custom plan for customers with high volumes

Lite

$10/month

includes 10 free returns per month, $1 per additional return

  • Your theme in your Storefront (not off-site)
  • Automatically generate and email labels
  • Autotrack shipments
  • Full copy editor

Professional

$20/month

includes 25 free returns per month, $0.90 per additional return

  • Full Storefront Copy Editor
  • Multiple Policies
  • Multiple Return Destinations
  • Inventory Awareness
  • Parts/Bundles/Components
  • Warranties/Repairs

Plus

$60/month

includes 80 free returns per month, $0.75 per additional return

  • 5 Different Product Policies
  • Rule-based Shipping Label Authorization
  • All reports

Enterprise

$100/month

Volume-based

  • Custom plan for customers with high volumes

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

16 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited January 12, 2023

Always very quick and helpful customer service! Can't see us switching to another app for returns any time soon (if ever!)

Urban Infant
United States
8 months using the app
December 1, 2022

Amazing team and app. We have been using Atomic for years starting when they had just launched. Continuously updating the app and always open to feedback.

Back To Sport
Australia
Over 2 years using the app
July 10, 2022

I love the user-friendly interface and ease of use of Atomic Returns. I've been using the extension for over a year and it has saved me so much time! I love how it is free and has no ads. It's perfect for me because it is simple and has all the functionality that I need.

Kinky Toy Store
Canada
2 months using the app
Edited October 22, 2021

Atomic Returns does it all. We wanted an app that lets customers complete the return request. Check. We needed a return shipping app that offered exchanges as well as refunds. Check. We needed the app to allow us to return items back to one of five warehouses. Check. Whatever the needs, Atomic has been great with resolving any issues. Dealing with returns is never pleasant but the elegance of Atomic Returns eliminates much of the hassle.

SCRUBS.com
United States
Over 1 year using the app
July 23, 2021

We tested many different return apps and were pretty unsatisfied with a lot of them, since we are a business with special needs for returns in general and we had the feeling that many apps were just in for the quick money. In the end it was the first impression, that made us choose atomic. From the first second, Liesl tried everything to help us setting the app up and running before even thinking of charging us money. Also Atomic was the closest to our needs but still needed some customization. But even that is no problem at all! Liesl and Alex help us with every customization we need to give our customers the best experience possible. Highly recommend this app and the awesome staff behind it!

Snocks GmbH
Germany
6 months using the app

About this app

Launched

September 5, 2019

Languages

English

Works with

ShipStation, Shippo, easypost, DHL Deutschland

Built by Atomic Returns

About Atomic Returns

5.0 average rating

4 years building apps for the Shopify App Store

Support

Send a message

help@atomicreturns.com