Reviews (324)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insightful analytics and easy installation, ideal for both new and experienced users. Key features include live chat support and detailed insights about active users, enhancing business strategy tailoring. It's praised for accurate tracking and responsive customer support, available even on weekends and late hours. Merchants often describe it as effective in boosting sales and enhancing operations.
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Forcing me to review your app before I'm even done installing it. One star.
Hi there, I'm sorry for the poor experience. There should be a bug, since you can skip the review process actually.
I have checked again that it works. But unfortunately you can't go through that process again. Anyway, feel free to get conversion track tips when you need them. We are happy to talk with you in person.
Attribuly does not comply with the customer rights protection policy by not allowing customers to request a refund for unused subscriptions, customer service is unresponsive and does not care about the desired plan changes. It is very inconsistent with the principles of customer rights protection. What a service that does not side with customers.
still i didnt try
Hey comb, I'm sorry for the poor experience. Would you mind telling me on which part you are not satisfied? So we can improve now.
Looking forward to your success!
BR
Alex
Want to freee plan
There is no free plan, it's a sham.
Hey Merkanny, I'm sorry for the poor experience. A bug has been found. Could you please install it again and send us a message? The free plan is available.
Best
Aucune idée je suis en train de l'installer.
Hi I'm sorry for the poor experience. Is there anything I can do to improve your experience?
There is not a free trial as they said
oppkk
Hey there, thanks for the review. May I know the reason for 1 star? So we can improve.
Best
ti obbligano a votarti affinchè tu voglia prendere il piano gratuito
Hello there, could you please contact us before leaving the review, if you are not satisfied? Review is important for both you and us, so please change it.
The review content isn't relevant to us, so I don't know how to solve your problem.
Best
Terrible experience: Beware before choosing this app
I downloaded their free trial and was shocked when they charged me $4800 right after the trial ended without any warning! Upon realizing the mistake, I immediately reached out to the support team to request a refund and switch from a yearly to a monthly subscription. Unfortunately, their response was disheartening – they outright declined my refund request.
Adding to the frustration, the app's data reliability poses significant concerns. Surprisingly, my pixel's data tracking significantly plummeted after connecting to your server. Additionally, there is a notable disparity between the data collected in the app and the data uploaded into my Google Ads account. This discrepancy further hindered my ability to trust the accuracy of the data provided by the app. What's even more disappointing is the lack of effective customer service. Rather than offering assistance, the support team merely points to their data rules as an excuse.
The misleading payment systems, substantial financial losses, unreliable data, and unhelpful customer service has left me deeply dissatisfied with this experience. Don't waste your time on this app.