Reviews (110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for scaling businesses and building customer trust, noting its direct impact on sales and engagement. It supports easy review importation from platforms like AliExpress and Amazon, offers extensive customization, and includes image-enhanced reviews. The interface is user-friendly, backed by responsive support and regular updates. Its comprehensive free version and seamless integration with store themes make it a top choice among free review apps.
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Me sorprendió lo completo que está el ebook. Tiene recetas, consejos, lista de compras y todo organizado por días. Ideal para quienes recién empiezan con la alimentación keto.
Application Parfaite. Je recommande.
I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app.
To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. After installing, my search console was flooded with errors like:
"Invalid object type for field 'aggregateRating'"
"Missing required field 'itemReviewed'"
"Invalid structured data for product reviews"
These errors tank your SEO performance, and even after uninstalling, the errors didn’t go away easily! Searching online, I found many others complaining about the same issues.
This app is more trouble than it’s worth. It promises to help with reviews but ends up hurting your business instead. Avoid this app at all costs there are much better alternatives available
Thank you for your feedback. We sincerely apologize for the issue — it was an extremely rare case and has been fully resolved.
Our app now fully meets Google’s structured data requirements to protect SEO performance.
If you have any questions, please feel free to contact us via the Intercom live chat widget in your dashboard. We’re always here to help!
This app is everything I was looking for, the customization and style are different from all the apps available. The support team was helpful when I needed to fix any issue.
Hi Andy! I have not had any response after numerous attempts and Shopify support has also contacted you.
YOUR APP RUINED MY 3 STORES!!!!
SO HERE IS YOUR REVIEW FOR YOUR APP!!!!
After spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by your app, in which you did reply on one of my stores and denied it.
While working on my main store this is what they said,
Hello there,
Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.
As this issue will cause Google SEO issues because of the incomplete product structural data.
Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.
Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.
Have a great day! Deleting your app now. I will be sure and review your app from my other 2 stores soon.
DO NOT DOWNLOAD THIS APP ON YOUR STORE IF YOU WANT TRAFFIC AND SALES. READ ABOVE WHAT THEME DEVELOPERS FOUND THIS APP DID TO MY 3 STORES!
Thank you for sharing your feedback. We sincerely apologize for the inconvenience.
Please rest assured the technical issue mentioned has been completely resolved, and we have provided full support and data exports as requested.
If you need further assistance, our team is always available via the Intercom live chat widget.
I've been using the Audien ‑ Ali & Product Reviews app, and it has truly transformed my store. The seamless integration with AliExpress makes importing authentic customer reviews effortless, helping to build trust with potential buyers. I also love the customization options, which allow me to perfectly align the review section with my brand’s aesthetic. Plus, the intuitive user interface makes setup quick and hassle-free. If you're looking to enhance your store's credibility with genuine customer feedback, this app is a must-have! Highly recommend!
This really works good and easy to access without any long process
I would give zero if i could! This app will ruin yuour store DO NOT DOWNLOAD! This is my 3rd store it has ruined on a new theme.
From Shopify support.
Here is what they said,
Vikki here, from Shopify's Theme Support. Angelica reached out to us about your conversation with them.
I've taken a look at the issue you're having with a Broken HTML error showing in your Monk theme.
Monk theme 'Broken HTML' error
I see what you mean Carrie!
I've checked this out, and it looks like the Audien Reviews edited a theme file related to the product template, but not exactly the file required for the app installation. This seems to be something of a conflict between this app and the Monk theme.
This change was causing strange behaviour on the Recently viewed section and leading to the error shown in the Theme Editor.
I have 3 stores I stupidly used this app on & after spending weeks with 2 developers of 2 different themes i bought, both of the problems were caused by this app.
While working on my main store this is what Theme Developers said,
Hello there,
Upon investigation, we discovered that the issue you are facing for your store regarding the sales is caused by the product structural data issue. As we want to let you know that the issue is happening because of the review app which you are using. As their aggregate data is not passed the Google search results as shown in the snapshot below.
As this issue will cause Google SEO issues because of the incomplete product structural data.
Your app has not let my stores be seen on google at all and this store I was about to shut down because it had zero traffic and no sales for months.
Well, I went with Judge.me review app yesterday and got a few reviews up and had a sale on this store in less than 24hrs today. I am having to manually redo my reviews because you REFUSE to answer me or give me a csv file for the 1500+ reviews i lost for 3 stores.
IF YOU DON'T WANT TRAFFIC OR SALES THEN ADD THEIR APP!!! BEWARE IT WILL RUIN YOUR STORE
Thank you for sharing your feedback. We sincerely apologize for the inconvenience.
Please rest assured the technical issue mentioned has been completely resolved, and we have provided full support and data exports as requested.
If you need further assistance, our team is always available via the Intercom live chat widget.
Really good, easy to use, good support. Recommended. Update - 2/4/25 Previously the SEO component was available for the lower paid plan but now needs to be upgraded to the $29USD - which is $47AUD plan to use this option , so that is disappointing. However I am happy with the rest of the app and its available options. It is easy to use, looks attractive in the store and a great option for a basic review app
Cette application est vraiment excellente et très facile à utiliser. Elle propose une multitude d'options pour personnaliser le design de l'application selon vos préférences. En un rien de temps, vous aurez votre section d'avis prête à être mise en ligne ! Que vous soyez un débutant ou un utilisateur avancé, les fonctionnalités intuitives vous permettront de configurer rapidement et efficacement votre section d'évaluations. Profitez d'une interface conviviale et des outils de personnalisation variés pour offrir à vos utilisateurs une expérience optimale.