Audien ‑ Ali & Product Reviews

Name: Audien ‑ Ali & Product Reviews
Brand: Audien.ai
Rating: 4.5 (103 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.5 (103)
Developer: Audien.ai

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Product Review App by Audien helps amplify store trust and sales

Product reviews app help you collect reviews, import reviews and display reviews. Build trust fast.

Boost your online sales with Audien, the fully customizable product review app. Collect unlimited photo and video reviews effortlessly through automated emails. Showcase eye-catching widgets and user-generated content without impacting your store’s speed. Drive traffic by displaying ratings on Google, and keep shoppers engaged with coupon incentives. Audien is a powerful alternative to apps like Loox, Judge.me, and Ali Reviews, backed by 24/7 customer support.

Easily collect and manage unlimited reviews, including photos and videos
Import 500 AliExpress reviews at once and keep collecting new reviews effortless
Attractive review widgets on any page and device to build trust and drive sales
Offer discounts to encourage product reviews and drive repeat purchases
Multilingual review widgets fit any theme and market to boost trust and sales

Highlights: Works with the latest themes

Languages

English

Works with

Loox ‑ Product Reviews App
LAI Product Reviews Ali Review
Air: Product Reviews app & UG
Yotpo Product Reviews & UGC
Product Reviews
Judge.me Product Reviews

Pricing

Starter

Free

Show 6 reviews per product
50 monthly review request emails
All widgets
Photo Reviews
Review importer
Product grouping
SEO

Growth

$9 / month

Unlimited reviews per product
300 monthly review request emails
All Starter features
Video review
Product grouping

7-day free trial

Advanced

$29 / month

1500 monthly review request emails
All Growth features
Auto translate reviews
Remove Audien branding

7-day free trial

Unlimited

$99 / month

Unlimited review request emails
All Growth features
Auto translate reviews
Remove Audien branding

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (103)

Overall rating

4.5

Counts per rating level

87% of ratings are 5 stars
90
7% of ratings are 4 stars
7
1% of ratings are 3 stars
1
1% of ratings are 2 stars
1
4% of ratings are 1 stars
4

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for enhancing customer trust and engagement by displaying authentic reviews, which boosts sales. They praise its review import feature from platforms like AliExpress and the customization options that align with brand aesthetics. The ability to edit and selectively publish reviews while hiding sensitive information is valued. Described as user-friendly and intuitive, it integrates seamlessly with Shopify, supported by a responsive and effective support team.

September 15, 2025

Excellent app great customer service. Recommended

Pinsstripe

Pakistan

17 days using the app

Edited February 7, 2025

I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app.

To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. After installing, my search console was flooded with errors like:

"Invalid object type for field 'aggregateRating'"
"Missing required field 'itemReviewed'"
"Invalid structured data for product reviews"
These errors tank your SEO performance, and even after uninstalling, the errors didn’t go away easily! Searching online, I found many others complaining about the same issues.

This app is more trouble than it’s worth. It promises to help with reviews but ends up hurting your business instead. Avoid this app at all costs there are much better alternatives available

Singhal Mart

India

About 1 year using the app

Audien.ai replied April 26, 2025

Thank you for your feedback. We sincerely apologize for the issue — it was an extremely rare case and has been fully resolved.

Our app now fully meets Google’s structured data requirements to protect SEO performance.
If you have any questions, please feel free to contact us via the Intercom live chat widget in your dashboard. We’re always here to help!

January 25, 2025

This app is everything I was looking for, the customization and style are different from all the apps available. The support team was helpful when I needed to fix any issue.

Mariana Martine

Japan

12 months using the app

Support

App support provided by Audien.ai.

Or visit their support portal

Resources

Developer

Audien.ai

HCHY, LAC, LA, CA, 90001, US

Launched

August 31, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address