Aura Connect

Pricing: Free
Rating: 0.0 (0 Reviews)
Developer: AuraConnect

Aura Connect – Live Chat, Helpdesk & AI Support

Aura Connect helps Shopify merchants reduce customer support response time and workload through AI-powered live chat. The AI chatbot handles pre-sales inquiries, order questions, and customer support 24/7—without adding human agents. Built for cross-border eCommerce, Aura Connect combines live chat, helpdesk, smart knowledge base, and multilingual AI support in one platform, while proactively guiding shoppers toward checkout to boost conversions across global markets.

Intelligent learning
Proactive marketing
Auto ai chat

Highlights: Works with the latest themes

Languages

English and Chinese (Simplified)

Reviews

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Support

App support provided by AuraConnect.

Resources

Developer

AuraConnect

上海市虹口区中山北一路121号花园房产业园A2-3楼, 上海, SH, 200080, CN

Launched

December 3, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store, Shopify admin

Edit customers

Customer data
View products

Products, product listings, or collections
View orders

All order details
Edit your Online Store

Theme or checkout page
View Shopify admin

Legal policies
View other data

Shopify Markets settings or inventory of products and their variants