Aura Connect: Proactive Guide
- Pricing
-
Free to install. Usage charges apply. Free trial available.
- Rating
- 5.0 (7)
- Developer
- Aura Connect
Featured images gallery
Proactive AI shopping assistant for product discovery, recommendations, upsells, and cart recovery.
Aura Connect is a proactive AI shopping assistant that reads real-time browsing behavior as a signal of purchase friction, then offers guidance before shoppers leave. It works as they land, browse, add to cart, and check out, and each stage runs on its own. It answers product questions, compares options, recommends products, and resolves sizing, delivery, returns, and payment concerns. Aura Connect syncs your catalog and policies, matches your brand voice, and tracks assisted revenue.
- Detect hesitation in real time and start the conversation before shoppers leave.
- Run guidance at entry, browsing, cart and checkout, each stage switched on alone
- Answer sizing, compatibility, delivery and returns questions on the product page
- Compare options side by side and suggest bundles, add-ons and alternatives
- Recover unpaid orders by resolving the blocker, not just resending the cart
Languages
English and Chinese (Simplified)
Works with
- Checkout
- Shopify Admin
- zendesk
Categories
Real-time messaging
Automated responses
Customization
Estimate your monthly charges
Rounded up to the nearest dollar
Extra 1K Sessions
Pricing
Choose the plan that best fits your business.
Free
$0 / month
Plus usage charges
Features
- 500 human visitor sessions/month
- Starts an AI chat before shoppers leave
- Answers questions and compares products
- Recommends products, bundles & add-ons
- Recovers carts and unpaid orders
- All plans include every feature
- Bot and crawler traffic is excluded.
Usage
Cost per unit
Extra 1K Sessions
$10
Starter
$19 / month
Plus usage charges
Features
- 2K human visitor sessions/month
- Starts an AI chat before shoppers leave
- Answers questions and compares products
- Recommends products, bundles & add-ons
- Recovers carts and unpaid orders
- Overage: $10 per additional 1K sessions
- All plans include every feature
- Bot and crawler traffic is excluded.
Usage
Cost per unit
Extra 1K Sessions
$10
30-day free trial
Growth
$179 / month
Plus usage charges
Features
- 25K human visitor sessions/month
- Starts an AI chat before shoppers leave
- Answers questions and compares products
- Recommends products, bundles & add-ons
- Recovers carts and unpaid orders
- Overage: $10 per additional 1K sessions
- All plans include every feature
- Bot and crawler traffic is excluded.
Usage
Cost per unit
Extra 1K Sessions
$10
30-day free trial
Pro
$399 / month
Plus usage charges
Features
- 50K human visitor sessions/month
- Starts an AI chat before shoppers leave
- Answers questions and compares products
- Recommends products, bundles & add-ons
- Recovers carts and unpaid orders
- Overage: $10 per additional 1K sessions
- All plans include every feature
- Bot and crawler traffic is excluded.
Usage
Cost per unit
Extra 1K Sessions
$10
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
Aura has been a useful addition to our store. We offer several product models with different specifications, and customers often need help choosing the right one. Aura can answer product questions, explain key differences, and recommend suitable options based on each customer’s needs. We especially appreciate its ability to proactively assist shoppers rather than waiting for them to start a conversation. Setup was straightforward, and the support team has been responsive. So far, we’re very happy with it.
Thank you, UnifyDrive team — we really appreciate the thoughtful review!
It’s great to hear that Aura Connect is helping shoppers understand the differences between your product models and find options that better fit their needs. Product comparison is exactly one of the moments we care most about, especially when shoppers need guidance before they think to open a chat.
We’re also glad the setup went smoothly and that our team has been responsive. Thank you for trusting us, and please keep sharing your feedback as you continue using Aura Connect — we’re always listening.
We’ve been using Aura Connect on our store and the overall experience has been really good. Our products come in different sizes and specifications, and we also sell related accessories, so customers often need help understanding the options. Aura Connect can assist with product questions, compatibility, shipping, recommendations, and checkout without making the experience feel like a basic chatbot. We especially like that it responds based on what shoppers are looking at in the store. It covers the main parts of the buying journey and has been a useful addition to our store.
Thank you so much for your thoughtful review! We’re delighted that Aura Connect has been helpful to your store, especially by assisting customers with product options, compatibility, related accessories, shipping, and checkout. Supporting customers throughout their buying journey while helping merchants generate more revenue and gain valuable data insights is exactly why we created Aura Connect.
We truly appreciate your recognition and support, and we look forward to continuing to help your store deliver an even better shopping experience!
We carry a wide range of overlanding and off-road gear — roof racks, cargo cases, recovery equipment — and the biggest challenge has always been helping customers find the right product for their specific vehicle and setup. Shoppers would land on our store, get overwhelmed by the options, and leave without buying. AuraConnect changed that. The AI proactively asks about their vehicle model and use case, then guides them to the right product — whether that's the right rack platform for a 4Runner or the right case size for their build. The buying experience feels much more like talking to a knowledgeable gear advisor than browsing a catalog. Highly recommend for any store with a complex, vehicle-specific product lineup.
Support
App support provided by Aura Connect.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin, other data
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Edit customers
Browsing behavior, customer data
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View products
Products, product listings, collections
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View orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels, reports
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Edit Online Store
Theme, checkout page
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View Shopify admin
Legal policies
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View other data
Shopify Markets settings, publications of products on sales channels, product and variant inventory
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