Reviews (89)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 13, 2025

I had the worst experience. All I wanted to do was try the plan, but I received a call from customer service informing me that I would need to upgrade my Shopify account to do so – which I did. After upgrading, I decided not to proceed with the app. When I tried to revert to our basic plan, I ended up losing two users due to my legacy plan. I'm extremely frustrated!

Avoid this app! The customer ...

Australias Premium Bamboo Eco Nappies & Wipes
Australia
8 minutes using the app
July 13, 2024

Installed for one day, then uninstalled because it did not work for what I wanted, and still got billed a full month

Their team also has the audacity to call you unexpectedly to try to help you set it up, not even giving the option not to call, and then when you uninstall you get another email telling you that they're going to call - not even asking.

Platima Tinkers Shop
Australia
2 months using the app
PluginHive replied August 19, 2024

Dear Platima Tinkers Shop Team,

We apologize for any inconvenience this may have caused.

Please note that Shopify manages billing and payments for the app, including the free ...

September 10, 2022

This app doesn't work with Australia Post MyPost Business. It's taken 2 days to get to the bottom of the problem, due to the unfortunate and limited support from the team.

Trigahex
Australia
1 day using the app
PluginHive replied November 11, 2022

Hi Trigahex,

The "MyPost Business Account" integration is now available with the PluginHive Australia Post app.

We tried reaching out to you to set up an Onboarding Call. ...