Reviews (12)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 8, 2024

I've been using this app for a while now, and not only does it perform seamlessly, but the support I’ve received has been outstanding. Andrew has been incredibly helpful throughout my experience. He consistently goes above and beyond, responding promptly, patiently, and with genuine kindness. It's clear he truly cares about helping users succeed. Having this level of support makes such a ...

Get That Skate
Australia
Over 1 year using the app
June 3, 2024

First off support staff are excellent with this App. I installed it over a year ago and needed help activating it as I am a novice. They replied the same day and sorted my issues and it was up and running. Fast forward to this week and due to changes on my side the app stopped working. I emailed support and within 1hour had a reply. With their help again it was back up and running. It is very ...

Off The Grid Store
Australia
Over 1 year using the app
September 15, 2023

Massively sped up our shipping process. Reasonable price with heaps of features.

I even reached out to the developer with a bug and they fixed it. In 24 hours!

All this while I was considering changing apps to one that was going to charge me per package.

Highly recommend.

ORIGIN K9
Australia
4 months using the app
August 31, 2023

I run two different Shopify stores, one is on a basic plan and one is on a Shopify plan. Joovi is the MUST-have for ease of use and compatibility. I have now tried all the Auspost apps and must say Joovi ticks more boxes than the others. As one business is on my post business and the other is on eparcel I found that other apps would cater only to one or the other. Ie another app won't let you ...

Adventure Gear
Australia
About 2 months using the app
February 15, 2023

This is hands down the BEST Australia Post shipping app you could ever ask for!

It's very straightforward to use. Whenever I need clarification on something, they have a live chat on the bottom right with real people, without an automatic bot telling us to read endless documentation.

I'm extremely happy and grateful for Andrew's help and advice not only for this Aus Post app but for many other ...

Fragrance-Free Products
Australia
About 2 months using the app
September 28, 2023

I have never written a review, but this app really is fantastic. I went from a popular competitor to Auspost Shipping Quote & Book and am loving the simple setup, amazing support, and $40 price difference each month.
As a tech beginner and someone new to Ecommerce, I really recommend this app for ease!

Elshka
Australia
22 days using the app
September 26, 2023

I don't usually write reviews - but this app deserves one!
Set up is very straightforward, if you do run in to any issues, the customer support team are absolutely hands down the BEST! Andrew is a stand out and goes above and beyond, to get you set up without issues, if they do arise, he can fix them!
We find that being able to use our own rates from Australia Post is exactly want we have been ...

Brisbane Cup Supplies
Australia
12 days using the app
July 10, 2023

I can HIGHLY recommend not only the Joovi App but also the service provided when I was setting this up as a first time shopify user. My concern was integration with the contract we had in place with Australia Post for shipping rates. This app picks up the correct rates across all my zones and calculates to the cent based on total weight. I looked at other apps which offer similar integration, ...

notnodi
Australia
7 days using the app
July 27, 2022

I have been using this app for a while now. Easy to set up and fast support from the development team. If you need AusPost for your Shopify store, I highly recommend this app.

toys4pets.com.au
Australia
7 days using the app
January 23, 2024

Super easy to use and integrate! Takes a lot of the confusion out of the early stages of shipping, By far the best support team these guys are really knowledgeable and help sort issues right away

WORKLAD
Australia
About 21 hours using the app