Authorize.net
- Pricing
-
Price: Free
- Highlights
- Use directly in Shopify admin
- Rating
- 1.7 (18)
- Developer
- Visa Acceptance Solutions
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Accept payments anytime, anywhere.
Authorize.net is a leading payment gateway service provider who offers businesses the ability to accept a wide format of payment options including credit cards, contactless payments, and eChecks in person and on the go.
- Advanced fraud detection tool that helps identify, manage, and prevent fraud.
- Lots of payment types to make it easy for customers to pay how they want.
- Keep card information up-to-date to avoid payment interruptions and lost sales.
- Accept electronic check payments from your customers.
- Highlights
- Use directly in Shopify admin
Reviews (18)
App does not report transaction data properly since the new migration including 0 access to any of the fraud filters that were always made available. Also, none of our settings in the fraud detection suite are working anymore and shopify/authorize.net are processing all orders, even if the settings we have set up are to automatically decline. As another reviewer pointed out, shopify says its authorize.net, and authorize.net says its shopify so we cannot get the issue fixed as neither is willing to take any responsibility. Would recommend switching to another gateway if you want to avoid this whole headache.
Since migrating to the new connector, you can not process a credit card against a manual order in the backend. It will fail every time with "Enter a valid credit card". There are no issues on the customer facing side.
Also, none of the CVV or AVS checks are being passed back to the Shopify order. You have to look in the Authorize_net gateway for all fraud screening now on every order. Also, without any AVS or CVV information in the order, any Shopify Flows you have setup to screen orders are useless.
Even the logged event in the order timeline under "Information from the gateway" now only shows a payment id with nothing else.
This needs to be fixed ASAP.
Hello,
As yet Shopify Payment Provider Platform does not support manual orders. We have today received the specs for the new functionality which we’re looking to add in by the end of the month. We have raised with Shopify that partners who have migrated to the new Provider Platform should not be visible within manual order screen until enabled.
Apologies for any inconvenience we will advise as soon as we’re ready to add the functionality
We upgraded to the newest Authorize.net app since previous one will be discontinued this month. Manual orders doesn't work. You need to fix this asap! We have manual orders! This is a must feature. When we try to process the card it shows as "Enter a valid card number"
This is nonsense! Please fix it.
I tried with several cards but for manual orders this doesn't work!!
Hello K,
I have attempted to replicate the issue and am able to see the same issue. Upon reviewing on our side this validation is not happening on A.Net side and the validation is within Shopify. I have escalated to our contact at Shopify for review.
Apologies for any inconvenience caused.
Upgrading from the old Authorize.NET gateway to this app seems to have negatively affected the transaction level data available via the Shopify API. When using the last version of the Authorize.NET payment gateway, we were able to obtain the 10-digit transaction ID generated by Authorize.NET. Once the new plugin was installed, the field now contains the value of NULL, and we cannot cross reference transactions between the 2 systems (Shopify & Authorize.NET) in an automated way.
Also, we cannot revert back to the old gateway, so we now have to reconcile transactions between the 2 systems using a completely manual, time consuming process.
The Shopify API call we rely on is: https://{{our store id}}.myshopify.com/admin/api/2024-04/orders/{{our order id}}/transactions.json, which provides a JSON response with the following 2 key fields in it (shown for requests both before and after the upgrade).
Here is a snippet from JSON response before the upgrade:
"gateway": "authorize_net",
"authorization: "{{10-digit transaction ID from Authorize.NET}}"
Here is a snippet from JSON response after the upgrade:
"gateway": "authorize.net",
"authorization: null,
If you rely on this field like we do, I would not recommend installing this plugin until it populates this field with the 10-digit transaction ID generated by Authorize.NET for the transaction.
Apologies for the issues you have been facing. As mentioned with the new migration to Shopify's Payment Processing Platform which all Payment providers are required to migrate to we no longer have the ability to return our RequestID. For all future transactions you will need to utilise the PaymentID supplied by Shopify to interact with payments. We have begun to pass the AuthorisationID across in the comment field as this is the only available field at present to help merchants cross reference
Once again apologies for the inconvenience, however this is a core element of the new Shopify architecture
We were forced to update Auth.net on our store to process regular payments. We use Recharge which is now not compatible with this new system. Is there an update available? We have subscribers we need to charge.
Support
Visa Acceptance Solutions can answer any questions you have about Authorize.net.