Reviews (96)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 6, 2023

I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed.

The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled.

AVOID.

REDBIRD APPAREL
United Kingdom
5 months using the app
April 23, 2020

Everything you need for an fullfill app :-D. also good Customer Support, really like to working with them.

relaxwithdiamonds
Cyprus
5 months using the app
July 31, 2020

Excellent. Exactly what we need. I needed a little direction as some things could use some labeling and explanation, but the support was helpful and things are working perfectly! One thing I will stress- support was very helpful -have looked at other apps and the fact that I am waiting 24 hours for a response or only getting responses at 3am in the morning because of timezone difference is enough for me to uninstall an app. We are a business and the quicker we can fix things the less it impacts our bottom line. Thankful for Autofulfill app and their support.

OTTOGEE
United States
5 months using the app
November 27, 2017

This is the app I've been looking for. I have 'custom' vendors. Print shops that do very specific types of printing on demand. They don't have their own apps, they're small vendors located all over the country who fulfill very specific orders. Until I found AutoFulFill, I was sending spreadsheets back and forth on Google Docs. Autofulfill is great for me. And their support, like Shopify, is available 24/7.

Thanks Guys!

Len Simon
United States
4 months using the app
August 8, 2018

Amazing customer service. I have been working with them for the past few days fixing order specifics that we needed for fulfilling our orders and I am really grateful for their urgency and customer support. Thank you for everything!

Jackenterprises
United Kingdom
4 months using the app
May 18, 2020

Excellent customer service! Excellent App!
Solved my issue of automatically fulfill my digital products.

Grown Strong
United States
3 months using the app
May 19, 2020

Awesome customer support! very quick really helpful chat-support! I highly recommend it if you have problems that you want to solve quickly.

PXLME
Germany
3 months using the app
September 3, 2019

One of the best app ever,
it saves too much time: instead of updating the tracking number one by one.
it saves money: no need to hire an employee for updating the tracking number. No need to download 2 apps for updating your tracking as the other app.
Really recommend.

Ricci Beauty
United States
3 months using the app
September 16, 2020

Super App! It saves our company a lot of time and simplifies many processes! Our vendors receive all information automatically!

Liebeswerk
Germany
3 months using the app
September 30, 2019

This is my 3rd store using this App and its a MUST. It has saved us from using two existing apps, time and money. It has also helped minimize mistake as well. All I need to do is send my supplier the link and they just download the orders on a daily basis and upload the sheet in the same link once tracking is available. All I need to do is make sure the tracking number appearts in Shopify. :) This is a life saver, especially if you are doing high volume orders.

Most importantly their team is always available to help, which is a MUST for me. When you are dealing with order fulfillment, you can not wait for 24-48 hours for customer support. You can log in and chat with them real time and they are available most of the time. I enjoyed working with their team!

CoCoFinds
Canada
3 months using the app