JD Auto Schedule , 23 reviews

Overall rating
4.2
Counts per rating level
  • 57% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 29, 2024

I've been using Auto Schedule for my luxury dog accessory brand barkavenue.co.uk to schedule product drops.

It has been very reliable and products appear on my store right on time.

Also, thank you to Claudia for the support when I had a question! Fantastic service and great addition to my store

barkavenue
United Kingdom
About 2 months using the app
January 10, 2024

Auto Schedule has been brilliant for scheduling product drops and discounts.

Support is responsive and they even helped me set up a schedule.

Highly recommended!

SBTRCT Skincare
United Kingdom
About 2 months using the app
November 29, 2023

Worked perfectly! I have used this for Black Friday deals for two years now and I can't recommend it more!

The Healing Sanctuary
United States
About 1 year using the app
JD Ecommerce replied December 5, 2023

I'm so glad that our app works so well for your Black Friday deals. See you again next year! 😄

November 21, 2023

JD Auto Schedule is a great tool to utilize when needing to create custom hours for item availability for your Shopify Store. Their support team is very helpful and willing to work on changes to improve functionality. I got a response within the hour and was able to coordinate a meeting to receive guidance on how to optimize my online store. Jamie's a great lad. Thanks

Acme Smoked Fish
United States
3 months using the app
JD Ecommerce replied December 5, 2023

I really appreciate this Miles, thank you so much!

If you need anything else, then just let me know 👍

November 19, 2023

This is the worst app I've ever installed. Completely messed up my store. Put my entire store on sale. No way to edit or revert back. Had to contact Shopify support and waste time fixing it. ABSOLUTELY HORRIBLE.

Crimson and Clover Studio
United States
About 1 hour using the app
JD Ecommerce replied November 29, 2023

Hello and thank you for your review

I'm sorry to learn that you had a problem with our app and I would like to clarify what happened.

Firstly, to be clear, our app does not randomly put entire stores on sale and it does have an option to revert back changes.

After reviewing the logs, it seems that you specifically set a schedule to apply a 20% discount to all the products in your store and then while the discount was running, you uninstalled the app leaving you with no way to revert the changes.

We have contacted you twice now in an attempt to understand better what has happened and to put things right for you. However, we have not had a reply. I would really appreciate it if you did so that we can help.

Thank you,

Jamie

July 27, 2020

This app is super helpful for us in setting up for upcoming collections, and saves us a lot of time on the day

Inspected
United Kingdom
Over 3 years using the app
Edited March 1, 2021

Trying to schedule a product every 6 weeks for discounts we run year-round was the first thing I tried to do on auto-scheduler. Even when attempting to have a product go up then down in 24 hours, then not run it again for 6 weeks, the software won't allow me to select weeks. Pretty significant bug to work out, going to have to go use something else. Hope you guys can get it squared away! UPDATE: The customer service has reached out quickly (even before I posted the original review) to try and help out with getting this squared away. The quick follow-up is helpful, and I'll post another update if I'm able to resolve the difficulty. UPDATE: The issue was resolved - it was my error - the year, month, day format is not one I have come across for when scheduling, and that tripped me up. Anyway, so far the app is doing everything I need - and it's the only one I have come across that can schedule specific products to repeat at custom intervals.

Lone Survivalist
United States
Over 2 years using the app
Edited July 5, 2023

Has made automating launches/closures a breeze. For smaller stores, this is a five star app. For larger stores, it could be improved with a search feature for the schedules - if you manage a large number of projects like us, it can be difficult to navigate.
EDIT: (July 6 2023) The team has added a search feature that solves the issue entirely, so I have updated this to five stars! I can wholeheartedly recommend this app for stores of all sizes!!

Animate International
Japan
Over 1 year using the app
JD Ecommerce replied January 4, 2023

Thank you so much for your review.

We will shortly be making some improvements to the user interface so your feedback is extremely valuable! I will make sure that we add in search functionality for you :-)

Jamie

October 5, 2020

Truly amazing customer support, I cannot recommend it enough! This app will be perfect for my business :)

netinu
Iceland
Over 1 year using the app
JD Ecommerce replied October 9, 2020

Thank you for your amazing review!

May 25, 2022

I used this app smoothly, when an incident occurred I was able to receive good support to get help and fix it!

Botanic Hub
Australia
About 1 year using the app