JD Auto Schedule
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DO NOT use this app — catastrophic failure during our Black Friday launch
Listen, I’m usually one to give the benefit of the doubt. But what happened to us with JD Auto Schedule is so huge and so damaging that I need other merchants to learn from this before it happens to them.
We integrated this app to handle sales pricing and automation for our biggest weekend of the year. It failed — massively. Pricing throughout our entire store went haywire, dozens of SKUs showed incorrect or at‑cost pricing, and we were scrambling at midnight to prevent a full meltdown. We had to pull 5,000+ SKUs, deal with 40+ vendors, and move items to draft just to stop the bleeding.
We’ve now had two major catastrophic issues with this app — and yes, we stayed loyal after the first screw‑up hoping you’d fix things. But this second failure, during our Black Friday launch, is inexcusable.
If you are a Shopify store owner and use this app:
• Expect zero guarantee that pricing will stay correct under load.
• Expect tons of manual cleanup in the aftermath.
• Expect major revenue loss and reputation damage.
• Assume that support will be limited and you’ll be fighting fire while your site is live.
Don’t say I didn’t warn you. We trusted this plugin and it betrayed us. Move along, find another solution, or prepare for things to go sideways.
日本語にしてほしい
I am sorry to receive your 1 star review and hope I can improve this for you.
We have now added Japanese translations and look forward to your feedback!
1つ星の評価をいただき申し訳ございません。改善に努めてまいりますので、どうぞよろしくお願いいたします。
日本語翻訳も追加いたしましたので、皆様からのフィードバックをお待ちしております!
Auto Schedule has been a great addition to our workflow. Claudia’s support has been consistently excellent, quick, clear, and genuinely helpful. The new CSV import tool is exactly the kind of improvement merchants appreciate. It makes setting up scheduled promotions in bulk so much faster, especially when planning discounts or product drops ahead of time!
What stands out is how responsive the team is. They listen to real merchant pain points and ship features that actually solve them. The automation works reliably; scheduled discounts, publish/unpublish tags, and timed changes all run without babysitting.
If you’re looking to automate sales, discounts, and other timed updates without staying up past midnight, this app does the job really well. Highly recommended.
I use Auto Schedule to plan daily drops for my vintage store, and it’s been a game changer. The CSV import feature has saved me hours of manual work each month. The support team is responsive and genuinely listens to feedback — they’ve even implemented changes based on my suggestions. Highly recommended!
Really appreciate your kind words and glad we could get the CSV import functionality implemented to your requirements :-)
work as it should!
I wish we could have multiple way to discount inside one schedule. thank you great app
Thank you so much for your review.
Multiple discounts in one schedule is something we're currently look at implementing. I'll let you know once it's ready.
Easy to set up and figure out how to use. I would have liked to be able to have a countdown for just setting up a product to unpublish, however the end date has to be entered in order to use this feature - They were really helpful and explained a work around for this, and this app is going to make things a lot easier going forward!
Thank you so much for your lovely review. It's very much appreciated :-)
Easy to use and works perfectly!
Very helpful and fast support! :-)
Very useful app to schedule promotions and their end beforehand.
Finally no team-member has to manually switch prices around midnight.
Support is very responsive and helpful.
Thank you so much for your lovely review. So glad our app is useful for you :-)
This app suits our needs. All we need is to set a start and end date for a discount on a single product. This app suits us perfectly!
Has made automating launches/closures a breeze. For smaller stores, this is a five star app. For larger stores, it could be improved with a search feature for the schedules - if you manage a large number of projects like us, it can be difficult to navigate.
EDIT: (July 6 2023) The team has added a search feature that solves the issue entirely, so I have updated this to five stars! I can wholeheartedly recommend this app for stores of all sizes!!
Thank you so much for your review.
We will shortly be making some improvements to the user interface so your feedback is extremely valuable! I will make sure that we add in search functionality for you :-)
Jamie