Reviews (78)
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Jenson was very attentive with my issue. I still would rather personally speak with someone in tech support but my issue is being addressed.
Thank you for the assistance.
Awesome Customer Service by Jensen! Great communication. Fast solution :) I highly recommend this App!
Bisher alles prima - wir wollten das Design leicht anpassen, damit es besser in unsere Produktseiten passt und das Team hat das in kürzester Zeit hinbekommen. Ich habe das Team am Donnerstag Abend kontaktiert und Freitag früh war das Design bereits verändert...echt super! Die Features, um Abonnements auszustellen sehen gut aus, wir müssen aber noch testen.
Vielen Dank für Ihre Bewertung. Wir werden mit Ihrer Ermutigung besser sein. Wenn Sie Hilfe benötigen, können Sie sich gerne an uns wenden.
Good and fast costumer service! This app seems also pretty easy to use :) the subcription model can be launched in a few minutes
So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona
Je suis encore en apprivoisement de l'app, mais elle est vraiment bien construite et le service à la clientèle est sincèrement excellent.
Bonjour Les Boites TchinTchin, merci beaucoup pour votre avis positif ! Heureux que vous soyez satisfait de notre APP. Et nous ferons de notre mieux pour offrir un meilleur service dans un proche avenir. Merci beaucoup, Esther
you cant set shipping rates. only the cheapest rate is applied. the support from this app is perfectly irresponsible. I will explain what happened exactly. when we contacted about shipping options, the support said it is from shopify. it is not from the app and we need to contact shopify regarding this issue. then we forwarded that messages to shopify, shopify said it is the app issue. all delivery and inventory settings were all correct from our side. so shopify contacted to this app for us, then this app replied "I have to say that the feature to edit ting shipping rate is not available in our app. " what a joke. never seen this kind of support. they will just put responsibilities on shopify. be careful.
Hi there, we are really sorry that you have had a bad experience with setting the shipping rates. As per checking, only the cheapest one shipping method can be shown for subscription product according to Shopify APIs policy.
https://shopify.dev/api/admin-graphql/2022-07/input-objects/SubscriptionDeliveryMethodInput
We'll also follow up the update from Shopify until they release the multi shipping method API. Also, most of the Shopify support are not that familiar with the IT issues, which will make you feel we and Shopify are irrsponsible. We are so sorry for the confusion we brought you.
Just let me know if there is something we can do. Best regards, Esther
Love how easy it is to set up and that it's free. Customer Service was also very helpful. More power to the team!
Thanks so much for the positive review. 🎇We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. All the best, Ruby
Just setting up the app and needed assistance. Support was excellent! Very prompt and provided great guidance.
Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Nona
Haven´t used this app yet.
I was figuring out how it works and got some doubts, Customer Service was there anytime I needded them answering very fast and kindly.
Thank you :)
Thank you so much! The review made our day! Cheers, Ruby🥂
App works well. Hasn't slowed up our website. Very simple to install and easy to set up. Responsive customer service
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️