
Talon Email Automation
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About this app
A simple way to automate your rule-based email process.
Customers respond more often to simple looking emails that feel personal rather than fancy formatted mail. The app helps you customize personal-looking emails and send them based on when the customer action occurred. Schedule 3 days, 1 month, or whenever from that action point to maximize response rate. Build unlimited rules for when a customer makes a purchase, signs up, or some combination of things.
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Personal-looking emails that stand out from the normal marketing emails
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Extremely simple to configure and schedule
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Use rules based on when a customer purchases, signs up, or some combination
Pricing
Business
$29.95/month
- Send up to 10,000 emails per month.
- Create unlimited rules.
- Completely white label.
Pro
$16.95/month
- Send up to 5,000 emails per month.
- Create unlimited rules.
- Completely white label.
Basic
$7.95/month
- Send up to 2,000 emails per month.
- Create unlimited rules.
- Completely white label.
Business
$29.95/month
- Send up to 10,000 emails per month.
- Create unlimited rules.
- Completely white label.
Pro
$16.95/month
- Send up to 5,000 emails per month.
- Create unlimited rules.
- Completely white label.
Basic
$7.95/month
- Send up to 2,000 emails per month.
- Create unlimited rules.
- Completely white label.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
17 reviews
Very useful app for us. Simple to use and works well. Only caveats are that because the mail sender is shared and there are spammers that likely over use it, more often than I'd like our emails get caught in spam folders as a result. Because of this a premium service with better delivery rates would be nice. Also, no biggie but app price says 7.95 and we've always been charged 9.99.
I appreciate your input on the app.
For clarification to the readers, the price difference was that we have lowered our prices after the shop's subscription. The shop has now been switched to the newer cheaper price as does all new accounts.
We also investigated the issue you were having seems to have been caused by emailing from and to the same address which can cause some wonkiness.
We work hard to ensure deliverability of the emails we send. That's why we use industrial standards and we send email for ourselves from the same system our customers use.
We're able to catch any spam use of the service before that can affect our reputation and, as such maintain a good enough reputation that our own emails reach shop owners every day.
As most emails our customers send are transactional in nature, reputation isn't as much an issue as services that emphasize marketing email.
***Editing to revise my review***
Not long after I posted my 1-star review, the developer reached out to see what the problem could be and offered some suggestions. Being relatively new to sending out emails to subscribers, I didn't know that you really *needed* to have your own domain name to send out emails to your subscribers. I decided to try this app again and used my domain name as the sender and it worked.
I still think there has got to be a way where test emails are not counted as part of the monthly allowed when they are being sent to the same email (although the 500 is generous). Another minor thing is having contact info on the app itself in case there are questions. I looked around and didn't see where was an email without having to come back to the app store.
Anyway, thanks for reaching out.
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I had this app installed for about 15 minutes before I uninstalled. It did not work for me at all. I was trying to set up an automated email to send out for mailing list sign ups. I set up my email and sent 5 test emails for immediate delivery and I did not get one single one even after verifying my sender email 2 times. They did not show up in my inbox nor my spam (as of this writing after 30 minutes of first installing). With the free account, you can send up to 500 emails per month and the 5 test emails counted as part of the 500. From what I can tell from the other reviews is that they are mostly sending out follow up emails post orders, so in this regard the app sounds like it's working great. But for me, it just wasn't working.
Pretty simple and working app, I have a single problem in that I can't remove this sentence "If you'd like to stop receiving email like this, please click here." although it is not present in the html of my email! How can I contact support to find out how to solve this problem? Thanks
I have installed this app on my shopify store a couple of days ago on the free basic plan, I am using it to send my customers an automated email 14 days after their purchase is shipped out, to ask if they were happy with their order and also asking them to leave me a review. The app was very easy to set up and create the automated email, very user friendly and it lets you schedule the time after the event for sending the email. The emails are just basic text so there's no colours or much formatting and you can't add pictures, but you can include basic text and links to other sites which is good, so its a nice simple clean email format. The free plan lets you send 500 emails per month for free, and if you send more then you go to the next plan which is still very affordable, so I feel comfortable in knowing that I won't get ripped off down the track. The support team (Michael) was very helpful with assisting me to get the link to insert properly (I was leaving out the HTTPS by mistake, whoops!) into my email body, Michael responded to my email very quickly and was really great in helping me to work it out and get my email up & running, so a big thank you to Michael!
I got this app to send an email with a coupon code to new subscribers on my email list. This app is one of the only that does it in a simple easy to understand way.
Terrific that you were able to find the app useful for your needs.
We like that it's simple to and want to keep it that way. Thanks for noticing. :)
About this app
Built by Talon Commerce
About Talon Commerce
4.6 average rating
7 years building apps for the Shopify App Store
Support
Send a messagehelp@taloncommerce.com
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