Talon Email Automation

Very useful app for us. Simple to use and works well. Only caveats are that because the mail sender is shared and there are spammers that likely over use it, more often than I'd like our emails get caught in spam folders as a result. Because of this a premium service with better delivery rates would be nice. Also, no biggie but app price says 7.95 and we've always been charged 9.99.

***Editing to revise my review***

Not long after I posted my 1-star review, the developer reached out to see what the problem could be and offered some suggestions. Being relatively new to sending out emails to subscribers, I didn't know that you really *needed* to have your own domain name to send out emails to your subscribers. I decided to try this app again and used my domain name as the sender and it worked.

I still think there has got to be a way where test emails are not counted as part of the monthly allowed when they are being sent to the same email (although the 500 is generous). Another minor thing is having contact info on the app itself in case there are questions. I looked around and didn't see where was an email without having to come back to the app store.

Anyway, thanks for reaching out.

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I had this app installed for about 15 minutes before I uninstalled. It did not work for me at all. I was trying to set up an automated email to send out for mailing list sign ups. I set up my email and sent 5 test emails for immediate delivery and I did not get one single one even after verifying my sender email 2 times. They did not show up in my inbox nor my spam (as of this writing after 30 minutes of first installing). With the free account, you can send up to 500 emails per month and the 5 test emails counted as part of the 500. From what I can tell from the other reviews is that they are mostly sending out follow up emails post orders, so in this regard the app sounds like it's working great. But for me, it just wasn't working.

Pretty simple and working app, I have a single problem in that I can't remove this sentence "If you'd like to stop receiving email like this, please click here." although it is not present in the html of my email! How can I contact support to find out how to solve this problem? Thanks

I have installed this app on my shopify store a couple of days ago on the free basic plan, I am using it to send my customers an automated email 14 days after their purchase is shipped out, to ask if they were happy with their order and also asking them to leave me a review. The app was very easy to set up and create the automated email, very user friendly and it lets you schedule the time after the event for sending the email. The emails are just basic text so there's no colours or much formatting and you can't add pictures, but you can include basic text and links to other sites which is good, so its a nice simple clean email format. The free plan lets you send 500 emails per month for free, and if you send more then you go to the next plan which is still very affordable, so I feel comfortable in knowing that I won't get ripped off down the track. The support team (Michael) was very helpful with assisting me to get the link to insert properly (I was leaving out the HTTPS by mistake, whoops!) into my email body, Michael responded to my email very quickly and was really great in helping me to work it out and get my email up & running, so a big thank you to Michael!

I got this app to send an email with a coupon code to new subscribers on my email list. This app is one of the only that does it in a simple easy to understand way.