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Email invites were not sent to our customers, even though we had upgraded to their top plan. Site links was also translated to Russian for no apparent reason. No live support makes it difficult to get help, therefore it will be quicker to look at other solutions. Total waste of time and money.
Hello, thank you for the review. Unfortunately, since you uninstalled the app less than 24 hours after installing it, and never responded to our message, we were unable to assist you. We'd be happy to assist you with any questions regarding usage of our app.
Please feel free to reach back out with any additional questions. You may also find more support content at our website, wotio.com.
https://wotio.com/support
Works well and great support, answered quickly all weekend long as I worked a project and tried to figure out using the app.
Thank you for your review and for using the WOTIO app! It's always great to work with fantastic clients like healthasitoughttobe.com. Best of luck on your new journey with Shopify.
Great app and great support. They handled my requests very fast. Thanks
Very responsive and helpful customer support and good app for automating customer account invitations.
Thank you for the feedback! We are glad to help.
It was great for sending out mass Customer Account Invites through Shopify when we first launched our store.
Thank you for the feedback!
Hugely helpful for our store. Super fast support, would be great to see the customer logs of self-invites ;)
Thank you! You can now see the self invites log on the site link tab!
This is a fantastic app when it works. There seems to be no reason to pay additional for bill invites when you can create a trigger to send out automatically for free.
When we did use the bill invite a lot of the emails were not received from customers or they had issues with clicking the link because it was expired the same day. And yes they used the correct link because our company emails did not work either.
But when it works it’s fantastic and saves much time.
This app is really great. The pick list is an excellent feature, and the ability to automatically and bulk send account invites. Beyond that, the developers are incredibly responsive and went above and beyond to make changes to the app that I requested. Very happy with them!
Thank you so much for the feedback! We are happy to help!
Excellent app and excellent support!
Only minus is that this feature ( automatic customer account invite ) isn’t already a feature in Shopify. That baffles me a lot. But that’s not Brian’s fault, obviously;) He did a great job helping out with link placement - thanks so much!
Does the job very well and Brian was great about follow-up for link styling. Needed this app after moving customers from Magento site to Shopify. If people missed the welcome email, they still had the chance to activate their current account vs. possibly being locked out. The perfect fix for a Shopify standing issue. Thanks again! www.carterandholmes.com
Thank you for your review! We are happy to help support you and your store in any way.
