Reviews (1,541)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface that mirrors Shopify's editor, making it easy to create and customize pages without technical skills. Features like drag-and-drop and customizable templates for various pages enhance website professionalism. Merchants also appreciate the seamless integration and responsive customer support, which is quick to assist with technical issues and customization inquiries.

Edited April 8, 2022

My customer support today was terrible, it was frustrating he kept telling me the same thing over and over again like he was just reading from a script, I already knew what he kept telling me. I asked what I thought was a simple enough question and he couldn't answer it. Took ages to respond too. Then someone completely different popped into the chat and told me he could help me build an about us ...

Kiri10
New Zealand
7 months using the app
AfterShip replied November 1, 2021

Thanks for your valuable feedback. Your feedback has been noted. It is always nice to understand the requirements of our users so that we can meet their expectations and ...

August 26, 2023

Can't access my page to edit it - get redirected to 'AfterShip' and told that my email address is not valid. Wish I had never used them, big mistake.

SlimtasticTea
United Kingdom
6 months using the app
AfterShip replied August 28, 2023

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We are continuously ...

March 28, 2022

I would give this app 0 stars if I could. They randomly deleted all of my pages on my website and support takes many days to get back to you. This is the second time this has happened and I will not be making the same mistake again. If you enjoy re-doing your website many times over, then you'll love this app!

Magic Dana
United States
5 months using the app
AfterShip replied April 4, 2022

I am sorry to know that you are not happy with the app as the pages are getting randomly deleted.

We are continuously aiming to improve the application and work upon the ...

Edited August 31, 2022

DON'T WASTE YOUR TIME! I'd give this app 0 stars if I could. I hope this review helps someone else. The app is missing a lot of key components to properly design your page the way you wish it to. There isn't a separate designer for your desktop and mobile views which makes it a pain to have to sync your desktop and mobile views on the same editor since it doesn't make sense. The images won't fit ...

Amkawaii
United Kingdom
3 months using the app
AfterShip replied August 31, 2022

Thank you for your feedback. I am sorry to know that you are not happy with the app and support.

We've shared your requirements with our development team and also
we are ...

Edited February 26, 2022

Unfortunately the app doesn't work stable and especially on the mobile view the Builder has issues to show the thumbnails and elements right. Often you just don't see the widgets. The thumbnail size is on top of that different than in the preview. The support couldn't fix the issues until now. I am still waiting for a response of the Dev Team.

BLN PRINT
Germany
2 months using the app
AfterShip replied February 25, 2022

Thank you for your feedback. I am sorry to know that the app is not working as expected and the support wasn't able to fix your issue.

We are continuously aiming to improve ...

Edited January 8, 2022

I tried so hard not to give a low review but I'm truly done with the developers and the support. The app itself is basic and gets the job done until the bugs starts to show. And then the fun begins because their support team does not understand how the app works and keep asking you to clear cache. That's literally the only answer they give you to any issue. When we deleted the app and requested ...

Devoteewear
Canada
About 1 month using the app
AfterShip replied January 9, 2022

I am sorry for the inconvenience. I can see that you are not happy with the app and the customer service support.

Your feedback has been noted. Please note that we would be ...

August 29, 2021

This program is relatively simple to set up, but there is a very simple loophole that they can’t solve, that is, if you set up the page builder, then the comments will be displayed on the top of the page builder. This is very illogical, because the customer must It is to see your product page first, and then to see your review, instead of looking at the review first to see your product page. I ...

cezoe
China
About 1 month using the app
AfterShip replied August 29, 2021

Thank you for sharing your valuable feedback.

We have forwarded your suggestion to the concerned team. Please let us know if you have any suggestions for us. We are really ...

January 24, 2022

What a deception! This App is not free at all. I used this app for some time and now, after a few weeks, I get an email that they put this app in the paid category! They now offer me the Pro plan!

YVDdesign
Belgium
16 days using the app
AfterShip replied January 24, 2022

Thank you for your feedback.

We are disappointed to know that you are displeased with the upcoming pricing plans that we are introducing for Automizely Page Builder.

This ...

December 4, 2021

This app is very bad. The landingpage that we set up for the second time can’t be published, and it doesn’t show what went wrong. It’s very terrible.

Bosonshop
United States
15 days using the app
AfterShip replied December 6, 2021

I understand you are unable to set up a landing page. I am sorry for the inconvenience.

I can see that you are not happy with the app. Your feedback has been noted. Please ...

September 30, 2021

TERRIBLE. It was great until it wasn't. This app glitches and the customer service can't figure it out. I've gone to the length of unpublishing the work I created, deleted the app, and the app STILL shows up distorted on my clien'ts shop. Now, we can't launch on time because no one can figure out why the code still shows up. Furthermore, they will ask you to get into your Shopify to service this ...

FALL IN SIGHT APPAREL
United States
7 days using the app
AfterShip replied September 30, 2021

Thank you for your valuable feedback.

It is unfortunate to know that your expectations were not met while using our app. It deeply saddens us that you had to unpublish your ...