Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy customization features. It's praised for enhancing store layouts and driving website traffic without requiring code integration. Many appreciate its seamless integration with other Shopify apps and the variety of design templates available. The customer service is frequently highlighted for its responsiveness and quick turnaround, with specific staff members commended for their assistance.

November 5, 2022

I don't know how shopify is allowing this. These guys ran a very shady marketing scheme. For the first 7 months of their existance they gave everything for free. And then suddenly out of the blue started charging everyone. Those who were stuck with building many pages had to start paying as they had invested a lot of effort into building those pages. And would be difficult for them to shift to another landing page builder. All the shady Free marketing trick was just to get 5 star reviews and nothing else.

Monks Bouffe - Trust Based Organics
India
About 1 year using the app
AfterShip & Automizely replied November 5, 2022

I am sorry to know that you are not happy with the app & pricing plan. It seems that you need to upgrade on any paid plan to publish it.

I would like to inform you that the app was Free for few months and also we've informed our merchants prior to convert it into paid app as well.

We're providing Free plan with our applications to support our users and their business. We do have free plan with Automizely Page builder app too if you don't want to pay anything.

Please accept our sincere apology. We continuously working hard to provide excellent services.

I regret the inconvenience caused to you.

Regards,
Team Automizely Page Builder

October 3, 2022

All was good with this app however after using for a year and creating a landing page that was constantly updated they have now changed the functionality of the app and have broken it. Contacted support who just told me I'd have to live with the changes they'd made.
This means we will have to put hours of work into creating something new. Very dissapointing

Stitch Rowing
United Kingdom
11 months using the app
AfterShip & Automizely replied October 4, 2022

Thank you for your feedback & I am sorry to know that you are not happy with the app and support.

We've shared your requirements with our development team and also
we are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Team Automizely Page Builder

November 21, 2022

I spent 2 days making my Black Friday page only to find out when I tested it that the Add to Cart buttons dont work. I was told this was something they are working on. No mention of this on the website or pages prior to wasting my time and setting this page up. DO NOT USE

SHIFT StyleHouse
United States
12 months using the app
AfterShip & Automizely replied November 21, 2022

Thank you for your feedback & I am sorry to know that you are not happy with the app and support.

We've shared your requirements with our development team and also we are continuously aiming to improve the application and work on the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Team Automizely

August 26, 2023

Can't access my page to edit it - get redirected to 'AfterShip' and told that my email address is not valid. Wish I had never used them, big mistake.

SlimtasticTea
United Kingdom
6 months using the app
AfterShip & Automizely replied August 28, 2023

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We've sent an email to you so that we can connect with you over a meeting to fix this concern.

We regret the inconvenience caused to you.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Team Automizely Page Builder

December 10, 2022

No custom size e font for mobile
text field no work
too expensive premium
It's strange how many positive feedback this app have...

CECCHERINIMUSIC
Italy
About 16 hours using the app
AfterShip & Automizely replied December 11, 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We wanted to let you know that our team has resolved your issue and tried to respond to you through the live chat feature from which you contacted us.

Also, regarding the pricing, please provide us with a suitable time so we can have an e-meeting to discuss your needs and help you choose the right plan for your business. If you feel it is expensive, we can offer you reasonable discounts, since we want you to experience the product first.

We are looking forward to your response.

Regards,
Team Automizely

August 1, 2023

This app used to be great but after acquisition by Aftership it has been turned into a nightmare. Beware!! Using this app might make you lose your will to live. Customer support is equally horrendous.

Party Touches
United Kingdom
Over 1 year using the app
AfterShip & Automizely replied August 3, 2023

Thank you for your feedback. I am sorry to hear that our application and support was not able to meet your expectations.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We're already working on this concern and it'll not take long to fix it. We'll update you over the chat and email too.

Also, please note that we've just rebranded the name of our app from Automizely to AfterShip.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Team Automizely

September 5, 2022

I used this app since last year where they did not have a minimum on how many pages you can edit. OUT OF NOWHERE, they added a limit and blocked my already published pages. I could only unpublish them. I had to unpublish the apps and find another app to use.

CKIN+
Canada
11 months using the app
AfterShip & Automizely replied September 5, 2022

I am sorry to know that you are not happy with the app as the pages are blocked. It seems that you need to upgrade on any paid plan to publish it.

We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We've sent an email to you so that we can connect with you over a meeting to fix this concern.

We regret the inconvenience caused to you.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Team Automizely Page Builder

Edited August 31, 2022

DON'T WASTE YOUR TIME! I'd give this app 0 stars if I could. I hope this review helps someone else. The app is missing a lot of key components to properly design your page the way you wish it to. There isn't a separate designer for your desktop and mobile views which makes it a pain to have to sync your desktop and mobile views on the same editor since it doesn't make sense. The images won't fit and the customer support takes hrs on hrs to reply to the most basic messages for everything. The customer support is almost nonexistent.

Amkawaii
United Kingdom
3 months using the app
AfterShip & Automizely replied August 31, 2022

Thank you for your feedback. I am sorry to know that you are not happy with the app and support.

We've shared your requirements with our development team and also
we are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team.

We regret the inconvenience caused to you.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Ankush Kumar
Team Automizely Page Builder

Edited March 2, 2023

i am owner using this app in last 1 year. this app beginning time it was fantastic , when the app owner getting lot of user at that time he closed their facilities of this app. i am requesting to no one install this app . far better app on the market.

GYM SUPPLEMENTS U.S
Bangladesh
About 1 year using the app
AfterShip & Automizely replied January 28, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations.

We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Automizely

March 28, 2022

I would give this app 0 stars if I could. They randomly deleted all of my pages on my website and support takes many days to get back to you. This is the second time this has happened and I will not be making the same mistake again. If you enjoy re-doing your website many times over, then you'll love this app!

Magic Dana
United States
6 months using the app
AfterShip & Automizely replied April 4, 2022

I am sorry to know that you are not happy with the app as the pages are getting randomly deleted.

We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team.

We regret the inconvenience caused to you.

I appreciate your understanding regarding this matter and regret the inconvenience caused to you.

Regards,
Rupam Sarma Tamuli
Team Automizely Page Builder