Reviews (1,541)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface that mirrors Shopify's editor, making it easy to create and customize pages without technical skills. Features like drag-and-drop and customizable templates for various pages enhance website professionalism. Merchants also appreciate the seamless integration and responsive customer support, which is quick to assist with technical issues and customization inquiries.

February 2, 2022

App is very misleading and the customer service agent that I spoke with, named Ayushi- did not help at all. She just kept ignoring my question and refusing to provide the details I requested for clarification. The app is advertised as being completed FREE on the store but once you add it to your shop, you will learn that you have to pay to create anything over 1 page. Which is fine, if that were ...

Tian Zevon
United States
Over 2 years using the app
AfterShip replied February 2, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

November 1, 2021

I've had a big problem with this app. They only support reviews from their own app, so I had to make the decision to migrate reviews after creating pages. I deleted my other review app on advice from one of the support team, but now my new reviews with automizely show up in the wrong place on the page, and for three days I've been going back and forth with support to fix this. Now I have no ...

Aurora Lights
United States
Almost 2 years using the app
AfterShip replied November 1, 2021

I am sorry for the inconvenience. I can see that you are concerned about reviews showing up in the wrong place and also no reviews being posted now and you are losing sales ...

August 1, 2023

This app used to be great but after acquisition by Aftership it has been turned into a nightmare. Beware!! Using this app might make you lose your will to live. Customer support is equally horrendous.

Party Touches
United Kingdom
Over 1 year using the app
AfterShip replied August 3, 2023

Thank you for your feedback. I am sorry to hear that our application and support was not able to meet your expectations.

Please accept my sincere apology for the experience ...

Edited March 2, 2023

i am owner using this app in last 1 year. this app beginning time it was fantastic , when the app owner getting lot of user at that time he closed their facilities of this app. i am requesting to no one install this app . far better app on the market.

GYM SUPPLEMENTS U.S
Bangladesh
About 1 year using the app
AfterShip replied January 28, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

November 5, 2022

I don't know how shopify is allowing this. These guys ran a very shady marketing scheme. For the first 7 months of their existance they gave everything for free. And then suddenly out of the blue started charging everyone. Those who were stuck with building many pages had to start paying as they had invested a lot of effort into building those pages. And would be difficult for them to shift to ...

Monks Bouffe - Trust Based Organics
India
About 1 year using the app
AfterShip replied November 5, 2022

I am sorry to know that you are not happy with the app & pricing plan. It seems that you need to upgrade on any paid plan to publish it.

I would like to inform you that the ...

November 21, 2022

I spent 2 days making my Black Friday page only to find out when I tested it that the Add to Cart buttons dont work. I was told this was something they are working on. No mention of this on the website or pages prior to wasting my time and setting this page up. DO NOT USE

SHIFT StyleHouse
United States
12 months using the app
AfterShip replied November 21, 2022

Thank you for your feedback & I am sorry to know that you are not happy with the app and support.

We've shared your requirements with our development team and also we are ...

September 5, 2022

I used this app since last year where they did not have a minimum on how many pages you can edit. OUT OF NOWHERE, they added a limit and blocked my already published pages. I could only unpublish them. I had to unpublish the apps and find another app to use.

CKIN+
Canada
11 months using the app
AfterShip replied September 5, 2022

I am sorry to know that you are not happy with the app as the pages are blocked. It seems that you need to upgrade on any paid plan to publish it.

We are continuously aiming ...

October 3, 2022

All was good with this app however after using for a year and creating a landing page that was constantly updated they have now changed the functionality of the app and have broken it. Contacted support who just told me I'd have to live with the changes they'd made.
This means we will have to put hours of work into creating something new. Very dissapointing

Stitch Rowing
United Kingdom
11 months using the app
AfterShip replied October 4, 2022

Thank you for your feedback & I am sorry to know that you are not happy with the app and support.

We've shared your requirements with our development team and also
we are ...

Edited January 25, 2022

Seems pretty scammy to accumulate a bunch of reviews based on a free plan and then whoops, everyone must pay, no grandfathering in. I installed this as a free app. It seemed promising and I planned to set up when I had finished setting up my new theme. However, now they have decided to start charging everyone - including all previously free plans. So, it's been a pointless waste of time and ...

LeilaCools
Canada
11 months using the app
AfterShip replied January 25, 2022

Thank you for your feedback.

We are disappointed to know that you are displeased with the upcoming pricing plans that we are introducing for Automizely Page Builder.

This ...

Edited August 31, 2022

My web designer used this app to build my website, not understanding that I would lose access to edit my web site content if I didn't pay the monthly fee of 39. USD. This was not reasonable or feasible for my small business or my basic site. By not subscribing, my pages would look terrible and basic without Autommizely. Promotion on Shopify about Automizely was misleading. It was a disaster. I ...

Light Touch Laser Inc
Canada
8 months using the app