Reviews (1,385)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, which aids in GDPR compliance through effective cookie consent management. Features like Google Consent Mode V2 integration and customizable consent banners are highly valued. Reviewers also commend the reliable performance and responsive support team, which ensures smooth operations and quick issue resolution, enhancing the user experience.

November 24, 2024

Support helps quickly and well, answers all questions quickly.
Unfortunately, it is necessary to go to the “Pro” plan as a minimum, otherwise you will not be compliant.
I think that's a pity, you don't need all the features that are not mandatory, but there are two that are hidden in the Pro plan.

Vino Fontana
Germany
About 2 months using the app
September 15, 2024

It is easy to integrate into the website, and if there are any issues, tech support will walk you through every step. Thanks to Hana and Toby for all your help!

Turquoise Tides
United States
About 1 year using the app
September 19, 2024

it was nice experience

sDiscounter
United States
2 months using the app
July 16, 2024

Kevin very helpful with my requests re setup

Swayy
United Kingdom
About 2 months using the app
Edited October 26, 2024

Good and fast support

miba.pet
Germany
3 months using the app
Avada replied July 23, 2024

Dear miba.pet team,

Thank you for your recent review and for sharing your feedback on the Avada GDPR Cookie Consent app. We understand your concerns regarding the quality of the German translations and sincerely apologize for any inconvenience this may have caused.

We value your input greatly and are already taking steps to improve the translations. Our team is committed to providing a seamless experience for all our users, regardless of language. We'll keep you informed of any progress.

Please let us know if there’s anything specific you’d like us to address in the upcoming update. Your satisfaction is crucial to us, and we are here to ensure that your needs are met.

Looking forward to hearing from you soon.

Warm regards,
Esther
Customer Success Lead

February 23, 2024

We had some issues and bumps with the app but Emily from customer service did a great job sorting us out.

Great app and awesome customer service

Helokiuas.fi
Finland
8 months using the app
March 13, 2024

I've appreciate the support from audrey, she's awesome

Watch finder
United Kingdom
About 1 month using the app
January 3, 2024

I just downloaded the app, it's very intuitive and thanks to the support it's very easy to use. I personally was helped in all my requests by Esther and Gideon. I left 4 stars instead of 5 because unfortunately there is no Italian version of the app, despite this however it is still possible to have the banners in Italian thanks to the translation function.

4posterplace
Italy
About 1 hour using the app
October 19, 2022

Ich bin sehr zufrieden mit dem Installationsprozess der App und der reschen Hilfe des Supports, um erweiterte Funktionen freizuschalten. Jetzt muss ich noch schauen, ob sich die App in der "freien Wildbahn" bewährt

AA Gold Fashion
Germany
Almost 2 years using the app
May 4, 2023

ABBY great costumer support quick answer, competent, friendly and more. helped me quickly to my satisfaction

tenfarmerstea
Germany
About 1 year using the app