Reviews (102)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective inventory management, allowing them to set specific minimum and maximum order quantities for products, ideal for both small and large businesses, including wholesalers. The intuitive interface and seamless Shopify integration boost operational efficiency. The customer support team is highly praised for their quick and professional assistance, enhancing overall user satisfaction.

July 23, 2024

Great customer service, they answer within minutes and are determined to help you fix your issue or add your feature. I highly recommend them! Liz is the best rep!

Paramedic Flash
United States
About 2 months using the app
September 17, 2024

I needed help in understanding how to get the messages into the site. The chat function led me to Penelope and technician Raymond. They explained the issue, accessed my code and did it for me. And it worked. Very patient help and support for non tech users. Thanks Penelope. I can say that if the product were not free, I would be pleased with the support. even better that the product is free!!

Etoilia Antiques
France
About 2 hours using the app
August 1, 2024

It's great that it offers a free plan, so starting merchants can afford it without big investments. Also, the 24/7 support chat is great, Hana and Toby did amazing job solving our problem!

VaateVintiö
Finland
12 days using the app
July 23, 2024

Could not rate the customer service more highly, they deserve 10 stars!
Had a persistent issue with order mutliples/minimum order quantity not working in our locked wholesale section of store. The Avada team chatted with me on and off for a whole day, and a few days later the whole thing was fixed! Really great customer care and follow through from Alyssa, will definitely continue to use and recommend their products.

Unleashed Beauty
New Zealand
6 days using the app
November 9, 2024

I really appreciate the support I received! Tiana was incredibly patient and highly professional throughout the entire process. She quickly understood the issue and resolved it efficiently. Her expertise and calm demeanor made the experience much smoother, and I’m grateful for her help in getting everything sorted out so quickly.

MoYang
United States
About 1 hour using the app
September 26, 2024

I recently installed the Avada Order Limit App on my online store and had a fantastic experience! Hana from the Avada Group was incredibly responsive in the chat and quickly helped me set up the app. She was super helpful, making the whole process seamless. I really appreciated her attention to detail and exceptional support. If you're looking for a reliable app with top-notch customer service, I highly recommend the Avada Order Limit App!

THE SUPREME HUMAN
United States
34 minutes using the app
August 6, 2024

Good help through support of Penelope. Easy setup.

durstexpress.ch
Switzerland
3 months using the app
August 8, 2024

Christian customer service operator answered all my inquiries professionally and helped me solve the problem I had in a very short time. All excellent!

KushBox
Switzerland
29 days using the app
September 3, 2024

Brilliant app so far. very helpful staff,Hana especially was awesome and SO helpful, the other adviser christian was also loads of help. Great help

VWS Car Parts
United Kingdom
About 22 hours using the app
September 15, 2024

mia was really helpful and ally my queries were solved very fast .. In am happy with their service and the plugin is working perfectly in my website.
Thank you and Thanks Mia

SPITI WEARS
India
About 5 hours using the app