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Adds the EU withdrawal button, form and page. Requests close with auto tag, cancel and refund.
Avada gives you the EU withdrawal button (Widerrufsbutton) and takes the work that follows. Every withdrawal request is handled consistently, so nothing sits waiting or is missed. Your team stops working through them one by one. You offer better shopping experiences with partial refunds, where customers pick the items instead of the whole order. You keep claim dates logged and easy to track when needed. You can confidently sell cross-border with multiple languages in button, page and form.
- Show the withdrawal button Directive 2023/2673 asks for, with no login
- Automate the whole flow with auto tag, auto cancel, auto refund and auto email
- Allow partial withdrawal so you refund only the items customers pick
- Control all requests in one dashboard with a status workflow and staff notes
- Serve cross-border EU shops with a multi-language button, page and emails
- Popular with stores like yours
- Based in United States
Languages
English, Italian, Spanish, French, Japanese, and German
Works with
- Shopify Admin
Categories
Compliance
Customization
Pricing
Choose the plan that best fits your business.
FREE
Free
Features
- Withdrawal button | EU 2023/2673
- Auto withdrawal policy page
- Ready-made withdrawal form
- Popup or dedicated form page
- Unlimited withdrawal requests
- Auto send Customer & store-owner emails
- Partial (line-item) withdrawal
- Customizable form & widget
Professional
$12 / month
or $120/year and save 17%
Features
- Withdrawal button | EU 2023/2673
- Edit customer email content
- Edit store-owner email content
- Emails in every language
- Auto withdrawal policy page
- Ready-made withdrawal form
- Popup or dedicated form page
- Fully/Partial withdrawal
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (23)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Avada EU Withdrawal Button is easy to install, simple to configure, and works perfectly. It helped me add a clear EU withdrawal option to my Shopify store without any technical difficulty. The support team was also helpful and responsive. Highly recommended!
Really great customer service. I was helped by Iris - super quick, easy to work with and polite.
Great experience. Quick and easy customer support to get my store setup for the EU law. They are also able to put the withdrawal in a button or link at the footer, so I love the flexibility. Olivia was kind and super helpful!! Would recommend this app to anyone! Thank you, Olivia!
Support
App support provided by Avada.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days
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Edit Online Store
Theme, Online Store pages
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View other data
Locations
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