Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited July 16, 2021

Great customer support...!
Fantastic app for everyone...!
I love this app and i recommend everyone to install this app...!!!

ZAIONMART
India
About 1 month using the app
June 22, 2021

Awesome APP, awesome tech support! This is a must for Shopify stores. Very satisfied with the functionality.

SANREMO CYCLING MÉXICO
Mexico
About 1 month using the app
Avada replied June 23, 2021

Hello,
Thank you so much for the 5-Star review 🎉

That is a big motivation for us to keep up with the good work and provide better apps for you and other users.

If any questions come up or if we can help in any way, please feel free to reach out to us anytime

Best regards,
Daisy

May 3, 2020

I do all my sticky announcements with this app. Really amazing. I recommend it to everyone who wants an announcement bar.

mygamecase
France
About 1 month using the app
October 20, 2020

WORKS WELL, BUT CAVEAT! There is a critical bug that could cost you a lot of money. We encountered an error, and wound up solving it on our own as Avada support didn't seem familiar with their own documentation. First of all, the app's documentation instructs you to create a Shopify shipping plan for your free shipping promo, setting the "cost" field to "$100". This seems counter-intuitive, but according to the documentation, is necessary for the proper functioning of the Avada plugin. By itself, without the plugin, this would charge the customer $100 for "Free shipping", which is obviously incorrect. With the app, however, it uses this field as the dollar amount that the customer must spend in order to achieve free shipping. We did exactly as instructed, tested that it was working, and were done (or so we thought). The next day, thankfully, a customer notified us that his "Free" shipping was charging him $50 (the threshold we had set our free shipping amount to). We asked him for a screenshot, and sure enough, he was right. While we couldn't replicate the error on any of our devices, the system was definitely trying to charge him $50 when he qualified for free shipping. We immediately reached out to Avada support, and for their part, they responded in ~12 hours or so. However, the rep seemed to think that we had made an error in setting the price to "$50", which is explicitly stated in the documentation. At this point we were losing money, and rather than educate them about their own product, we simply tried creating a duplicate free shipping option in Shopify, with all the same conditions, but this time set the price to $0. Having both plans running simultaneously works perfectly from what we have been able to tell, and there have been no further customer complaints. Hopefully this saves some other store owners some headache until this issue gets fixed.

PrinterMods - 3D Printer Accessories - Ender-3 Direct Drive - LED Kits - Other Cool Stuff
United States
About 2 years using the app
Avada replied October 21, 2020

Hello,
I am Daisy from AVADA Team. Thank you so much for your review!

We have sent you a follow-up email. Please kindly check your mailbox and get our update and solution.

Best regards,
Daisy

January 3, 2022

This is another really great app from AVADA. I love all of AVADA's apps, I love their features, I love their prices, I love their service. Yes, their service is superb!

NTBAY
United States
29 days using the app
May 26, 2020

nice app ! je recommande fortement cette application , de plus elle est gratuite et simple d'utilisation !

Livia Beleza
France
22 days using the app
July 26, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. great App i would recommend it

Bless & Prince
United States
21 days using the app
July 15, 2020

I like how it's free, especially since I am just starting out I don't want to be committing too much! Thanks a lot!

Ice Age
Singapore
20 days using the app
June 27, 2020

Absolutely useful! Love it with the customization it offers, the way you can place it anywhere on the website and it's free!!!

Krofeno
Canada
18 days using the app
Edited November 9, 2020

Avada Free Shipping Bar was really easy to install. The support that I received with a query that I had was prompt and directly assisted with my issue. Overall it is a great addition to our store.

The Skid Factory - Official Website
Australia
16 days using the app
Avada replied November 24, 2020

Hello,
We're happy you had a fantastic time with our app and service!

Thanks for your trust, we're thankful for amazing customers like you.

We hope to see you again soon!
Daisy