Awtomic Subscriptions , 32 reviews

Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 8, 2023

Awtomic Subscription is an invaluable resource for any company offering subscriptions. They offer amazing customer service with prompt and efficient troubleshooting, especially from Senam, who is my go to girl for instant solutions. Since last year that my company has been using their subscription application they have made tremendous progress with new innovations around their app that have proved invaluable to us. From intuitive features like swapping products in to collections and email notifications, batching the orders, they are leaving no stone unturned in the subscription business. The level of professionalism and care they bring to their work is undeniable and something that truly sets them apart in the industry. For all this, I highly recommend Awtomic Subscription to any business looking for efficient subscription services. Congratulation to Emily, Adrian and entire team. Keep us the Good Work. Five stars from me!

Sukhmani Foods
United States
Time spent using app: About 1 year
January 13, 2023

We have been using Awtomic for over 6 months now and the team have been incredible. Their app has done everything that it said it would and where we had requests to add bespoke and custom functionality, Senam and the team have been extremely accommodating, going above and beyond what would normally be expected. I'm looking forward to growing with Awtomic in the future.

The Calzone Kitchen
United Kingdom
Time spent using app: 8 months
January 3, 2023

From the very first contact with Adrian at Awtomic, our experience has been 5 star! This was our first foray into autoship, and we interviewed 3 providers. The level of engagement and follow up with Awtomic put the others to shame. As the owner, I particularly appreciated that, despite our modest size, we were treated as VIP’s from day one. In terms of product, performance, attention to our needs…Awtomic has never disappointed. Any questions were answered promptly, the user experience on our site has been excellent..basically this company, Awtomic, is clearly in this market niche to be the leader! Just can’t overstate how happy we’ve been with Awtomic!

Steve Bennett
Intuitive Nutrients

Intuitive Nutrients
United States
Time spent using app: 7 months
December 15, 2022

Our customer experience with our previous subscription partner was detrimental to our LTV. Mediocrity has been the subscription industry standard for too long.

We’re so thrilled to finally have a partner that prioritizes great user experience, from their portal to their native upsell capabilities. Awtomic is ever-evolving and optimizing to delight our customers, boost retention rates, and has a level of creativity and thoughtfulness that has been missing from this category.

Unifying our checkout experience with Shopify has boosted our AOV thanks to the native support for our upsells, and has dramatically improved the workflow for our CS team.

United States
Time spent using app: 4 months
December 8, 2022

We are extremely pleased with our user experience of the Awtomic App. In our opinion it is the number one subscription app out there. The founders will go out of their way to customize your onboarding experience, truly understand your business, and accommodate your operational needs to ensure you have a great transition from your current storefront into their offerings. As the owner of a small company, every order and each customer is critical to our success. And I can confirm that the founders of the Awtomic app put me at ease that the whole customer transition and overall experience would be smooth and that I could rely on their technology. There have been no bugs no issues, and the team has gone out of their way to help me integrate their app onto my website and also meet my deadlines.

Definitely recommend.

Merci Maman
United States
Time spent using app: 4 months
December 7, 2022

Amazing tech support! Senam, Emily and Awtomic team have been very helpful when we needed help. I really appreciate their help along the way and I highly recommend this app

Time spent using app: 10 months
November 4, 2022

Senam was - and continues to be - very helpful and available to answer any questions. Awtomic suites our needs perfectly - we are able to give our customers the subscription options they need and the order variety they want. The migration process was simple and handled by Awtomic team, which was a relief. Operating the dashboard within Awtomic is straight forward and easy to navigate. We're excited to keep giving our customers additional options as Awtomic continues to grow and offer more capabilities - we're emailed about all updates and add-on services. We highly recommend Awtomic for your subscription needs.

Pan's Mushroom Jerky
United States
Time spent using app: 10 months
October 31, 2022

I've had this app for literally less than 2 hours and Brain from the support team has already done more for me than any other subscription app on Shopify! He has helped me with everything. He has not said "No this can not be done" once! AMAZING 10/10 customer support. Also, really cool app with amazing features. Highly recommend for businesses that want to run subscriptions!

BEANS by roasters
Time spent using app: 4 months
September 22, 2022

We have tried a countless number of different subscription and bundle/build-a-box apps available for Shopify however absolutely none come close to Awtomic. It is an incredibly easy and straightforward app to use with a great range of customization options. The team provides amazing customer support. On the few occasions we've needed assistance they have replied swiftly and fixed our problems without any hesitation. It was like having my own developer on hand. If you want to boost AOV and LTV there is no better option. Trust me.

Tub Treats
Time spent using app: 5 months
September 19, 2022

The team at Awtomatic has gone above and beyond to ensure everything works out smoothly, truly a 11/10 customer service. Senam answers questions quickly, and she also helps hands on to make every step of the setup easy, even though I was initially intimidated by the idea of setting all of this up myself, the team has made this a fun, supportive experience. Then, of course, THE PRODUCT! I searched for a long time for something that is as versatile and has the amount of options to fit my needs as this one does, but none have compared. My favourite feature is that my customers can choose & customise what they want to get in their subscription box. Thanks again to the Awtomatic team, especially Senam, for being so great at what you do!

Destination Chaser
Time spent using app: 8 months