Reviews (39)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 15, 2022

Our customer experience with our previous subscription partner was detrimental to our LTV. Mediocrity has been the subscription industry standard for too long.

We’re so thrilled to finally have a partner that prioritizes great user experience, from their portal to their native upsell capabilities. Awtomic is ever-evolving and optimizing to delight our customers, boost retention rates, and has a level of creativity and thoughtfulness that has been missing from this category.

Unifying our checkout experience with Shopify has boosted our AOV thanks to the native support for our upsells, and has dramatically improved the workflow for our CS team.

BlendJet
United States
4 months using the app
January 5, 2022

Easy to navigate App with a good level of customisation and plenty more exciting features on the roadmap. Very helpful and friendly support too!

Plant B Life
Australia
3 months using the app
October 5, 2021

I have used a few different subscription apps in the past, and this one is definitely the best. One of the biggest advantages is that it uses Shopify's own native checkout, unlike other apps that implement their own checkout experience. On top of that, setting up discounts is extremely easy (no need for discount codes or duplicate products). Support team is amazing!

Glimmr
United States
About 2 months using the app
September 19, 2021

We love to Bundle App and have had a FANTASTIC experience working with the Bundle team. The app has a seamless Shopify checkout (vs Recharge which required us to send customers to a different checkout and duplicate discount codes in Recharge). There are also some very exciting features that they are finalizing that we plan to use to simplify our "shuffle" or "coffee of the month" program from an operational perspective. Emily, Adrian and Brian made the migration from Recharge to Bundle really easy for us. I appreciate their attention to detail to make sure all our orders are migrating correctly. I highly recommend this app and team!

Savorista Coffee
United States
About 2 months using the app
Awtomic replied September 27, 2021

Thank you Kait and Daniel, we're honored! It's a joy being part of your journey!

September 22, 2023

We are only 2 days in and already loving Awtomic! The support has been incredible. Our migration process was seamless and the Awtomic team (thank you Brian!) took care of everything. There really was very little we had to do.

Emily has been amazing and patient with us answering every little question and making sure we are setup for a successful and profitable experience.

Yummers
United States
About 2 months using the app
Edited December 14, 2021

TAKING THE MIGRAINE OUT OF MIGRATION: My biggest fear in changing subscription companies was migrating current subscribers (we were with Bold and wanted to move to a Shopify checkout native app). I had heard nightmare stories about migrating (I even started the process with another company, and it was taking me HOURS to get the data formatted correctly per their request). But the process was so easy with Awtomatic - their team handled everything perfectly. I could not have been more impressed with the process and the team's responsiveness. Love the functionality of their build-a-box and am excited about what is on the product roadmap. Total win for our company.

2 Dogs Treats
United States
About 1 month using the app
March 11, 2024

Extremely happy with this app! The installation and implementation were seamless. This subscription platform surpasses any previous provider in both features and service. If you're considering which subscription app to try, save yourself the trouble of testing others—just read the reviews.

5-hour Energy
United States
About 1 month using the app
March 23, 2021

Bundle is a dream come true! We had previously launched subscriptions with another app and it was nothing but trouble. We found Bundle and it has been working flawlessly. I love how the app is completely integrated with Shopify. Everything from checkout to the customer portal and the emails that are sent by Bundle follow our style guide. The team is super helpful, knowledgeable, and takes into consideration the little details. They were there every step of the way during the installation process. They are constantly trying to improve the app and are always asking about new features that they can add. Working with Bundle feels like a true partnership. I highly recommend them.

Cream Co. Meats
United States
About 1 month using the app
Awtomic replied September 27, 2021

Thanks, Jolene! We love working with you and Cream Co!

September 17, 2021

Here is the truth~ I have been looking for an app for my website for literally a year that does BOTH subscription and CHOOSE your own bundle. It just didn't exist, I had to have someone code two apps together and it was a horrible user experience. I was so glad to hear about Emily and her team at Bundle Subscriptions, I jumped at the chance to get on board as soon as it was available. I was able to delete my two other apps, improve my site speed, get an amazing customer subscription and choose your own bundle app all in 1. I couldn't be happier. I know its only been a few weeks, but we have had no issues and customers are so jazzed about the customer interface. I can't say enough about it~ if you are looking for a subscription or bundle app this is the one you need!

PREVAIL Jerky
United States
About 1 month using the app
Awtomic replied September 27, 2021

Thanks, Ashley!! It's been great working with you and we are huge Prevail fans!

January 7, 2022

After over 2 years of countless issues and frustrations on our side as well as our customers side, including: making the customer make a separate account, which caused daily questions to our team. Our customers also reported the previous app hard to navigate to change things which again made the customer reach out to our team to help them. Well all that changed about a month ago when switching to Awtomatic! Our customer subscription complains are nonexistent! It was a seem-less transition to the their app!! The customer support they have offered along the way has been top notch as well! Highly recommend them!

HiBAR
United States
29 days using the app