Axe Checkbox Upsell Order Bump
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Fantastic app, exactly what we need and Ralph was unbelievably helpful (and quick) in updating a feature for us so we could use it for our needs. Couldn't recommend more. 5*
Doubles user's cart.
Settings of the app are not intuitive. I am a developer so it means for other users it can be more frustrating. For example the upsell adds to cart every time user visits a product page, which called a feature, not a bug. And you should know about it being present and disable it to not mess the user's cart
Other thing which is why I removed the app from my store is it doubles the cart. I mean product A is on the website. Product B is upsell. User taps add to cart and 2pcs of product A are added to the cart. Product B is added also, which is expected, but not 2 pcs of A. Happens often. Overall bad app
Hi there,
Thanks for sharing your feedback. We're sorry to hear about the challenges you've experienced. We understand how frustrating unexpected cart behavior can be. We strive to ensure our app works smoothly with a wide range of themes and apps, and our team is always ready to help resolve any issues.
We actually reached out via support to better understand your concerns and offer assistance, but we didn’t hear back. When users contact us, we go above and beyond to troubleshoot and tailor our solutions—as evidenced by the many 5‑star reviews from our satisfied customers. Sometimes, given the vast variety of store setups, certain conflicts can arise, and we’re committed to addressing them when we have the chance to work together.
If you ever decide to give us another try, please don’t hesitate to reach out. We’d love the opportunity to help get everything working perfectly for your store.
Very good app, I love use it, custom service is good too.
Great tool for upsells, Ralph from customer care was fast and kind to guide us through the setup!
Very nice app and great support
great support from Ralph. Awesome and affordable app to use. I use it to upsell an extended warranty
the support is really good
Great customer service!
I love the app and its easy use—awesome support from Ralph.
I use this app in other stores too!
I always get good help when I have a problem.
I've been using this app for months now!