Axe Checkbox Upsell Order Bump
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Started using this app about a week ago and it looks great! I like that it shows at checkout what their discount is (compare at price vs checkbox upsell price).
It works when selecting different currencies too which was important to me.
It's simple, without a mountain of extra options, which is what I wanted. I have tried other apps like this and it was so loaded with features that it was confusing and a lot of steps to just add a checkbox, so this is a definite win for me.
We had a slight issue with our theme, got in touch with support and they fixed it up and sent a follow up email to confirm it all worked.
Great app, and even had Ralph reach out via phone call to find out where things could be improved. I'm excited for the new features and experience that is coming down the pipeline soon!
They dont let you cancel. There is no button for it.
Hey,
Sorry for the confusion here. With our app there's no cancellation hoops to jump through; uninstalling cancels your subscription instantly, with no further charges. That's by design; we'd rather make it easy to leave than trap anyone. I've checked our logs and refunded you for your 2 last months in case there was any overlap.
If anything still looks off, email me directly by replying to the email I sent you and I'll sort it personally.
- Ralph
Great one to one service, may be a bit faster but it's effective and they are super attentive.
This app offers a unique upsell strategy I haven’t seen in other apps. It’s easy to use, well-designed, and doesn’t compete with traditional upsell tools—it complements them. Plus, the team is incredibly responsive to feature requests. Highly recommend!
Hey!
Thanks for leaving us this detailed review! We really enjoyed chatting with you and hearing your feedback when it came to improvements on our app.
If you ever need anything else, don't hesitate to reach out and I'd be happy to help!
Happy selling!
Ralph | Axe Checkbox Upsell Co-founder
Setup and configuration of this App is so easy and it matched my theme perfectly. Ralph was exceptionally helpful with some live chat support, even on a Saturday evening.
A fantastic App and given the responsiveness of the support I would highly recommend it. They are really keen to hear customer feedback and look for suggestions on what you need as a Shopify merchant.
Feb-2026: The team continues to be exceptional with their assistance following a theme update causing an issue with the App behaviour. Contacted, helped and resolved in under 30 minutes, simply brilliant.
Great team.
Great idea, such bad service. Had this on my site for three weeks and was told that the analytics didn't work and that it would be fixed at the weekend (three weekends ago), didn't get fixed but the app then stopped taking the ticked items over to the checkout - so lost income due to the app not working.
In the end I was told that they have over 200 customers and that my issue would get looked at, but they had other issues that needing looked at first.
Was told to then uninstall and reinstall and app stopped working altogether.
Hey,
Thank you for your feedback. We appreciate you bringing this to our attention, and we fully acknowledge that we fell short of your expectations.
As a small team of two developers, we strive to provide the best service possible. Unfortunately, during my co-founder's vacation, a bug emerged with the new features I released, which I managed to fix right after our chat. I sincerely apologize for the inconvenience this caused.
Your experience highlighted critical areas where we need to improve. We take full responsibility for the issues you faced, and we are committed to learning from this to prevent it from happening again.
To make amends, I have sent you an email and will ensure that everything works seamlessly this time. Your satisfaction is our priority, and we would be grateful for another chance to serve you better.
Thank you again for your candid feedback,
Sincerely,
Ralph
Co-founder of Axe Commerce
A new, evolving plugin that is worth every penny. What started as a basic fix for add-ons just keeps getting better.
Developer is actively working and took our suggestions and turned them into a reality.
Add multiple check boxes for items that usually pair well with other items. Remove the check box if it is out of stock automatically to prevent order delays.
Take it for a test ride. We've sold a lot of extra product because of it.
Thanks for your amazing and detailed review !
Amazing work Ralph and his team made for my widget. Great customer service!
Ralph is very competent and helpfull, great experience overall
