Overall rating
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 9, 2024

I am delighted to share my positive feedback on ViaGlamour's B2B Order Insurance program. This invaluable service provides protection against chargebacks and offers a reliable means of proving that goods have been successfully shipped to the customer's address. It has greatly enhanced our confidence in conducting B2B transactions, knowing that our shipments are safeguarded from any potential disputes. The convenience and peace of mind offered by this program are unmatched, and I commend ViaGlamour for providing such a crucial solution for businesses like ours.

Sonder Fusion
11 days using the app
November 7, 2022

We used to take pictures of every order and then put them in a massive Google drive, but we no longer need to do that with this app! You must scan the barcode; it will automatically attach the customer's information to the picture in the dashboard and then upload a photo of the order; it's that simple. It will help us mitigate chargebacks and customers claiming they didn't receive an item included in their order. I highly recommend it to all businesses, especially because it's free. I don't know how the chargeback features would work if we need to use them; I will update my review accordingly.

United States
11 months using the app
viaGlamour Beauty replied November 7, 2022

Whoa! An unexpected review, thanks!! If you need anything added to the app just send me an email at hey+keira@disputecore.com! Since the app was launched, Shopify settles chargebacks automatically for you but it's still nice to have photos for any customer support questions you could get. CC: https://www.shopify.com/protect