Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited May 26, 2020

Usually this app works very well indeed, just a few instances where it cant figure out the background properly so i have had to undo the change.

Only gripes are that you dont get your credit back if it doesn't work and it is a bit on the expensive side. Might add it to my other store if these issues are sorted out

I would deservedly give this a ⭐⭐⭐⭐⭐ once sorted

Perfect customer service would give more than 5 stars if i could !!

Partsworld-UK
United Kingdom
7 months using the app
Axel Hardy replied May 22, 2020

As promised, I have updated the app today to add the new link / button if you are not satisfied with the result and to receive a refund for your credits. Hope you can now increase your rating, it would be amazing! And I hope you like this new feature ;-)

February 13, 2021

I didn't use the HD Settings when I began my editing. They refunded my credits. How awesome is that! The program works very quickly which saves me time and has greatly reduced my stress levels. They are a great team to work with!!!

Crystal Fizzy
United States
4 months using the app
Axel Hardy replied February 15, 2021

Thank you so much for this review! I'm always happy to help so don't hesitate to message me again in the future if you have any problem or any question about the app :)

August 25, 2020

OBSESSED with this app!!!! Cannot say enough good things about it! I originally had the first version of the app installed, which the output photo quality wasn't the best.....I emailed Axel (the app creator) and he notified me they were working on an HD version! With that being said, he even gave me more credits after the HD version came out, so I could "re-apply" the background removal to the photos I had previously done. Definitely love this, makes uploading bulk product photos so easy where you would need a CLEAN background. SAVES SO MUCH TIME. Worth the cost if you have a ton of photos to upload.

Laguna Surf & Sport
United States
4 months using the app
Axel Hardy replied August 26, 2020

Wow, I couldn't expect a better review! Thank you so much and not only for the review but for the suggestions you made that definitely improved the app a lot! I always love to build new features based on merchant's ideas and yours was definitely worth it! Thanks again and I'm always here by email if you have any more questions or suggestions :)

August 5, 2021

Wow, I just happened upon this app needing something that could take care of erasing backgrounds. I was using another app and knew it couldn't do the job. So I TRIED this one and am I glad I did. It may cost a little more but it does it right the FIRST time. THANK YOU!!!

Uptown Bridal Accessories
United States
3 months using the app
Axel Hardy replied August 6, 2021

Thank you so much for your review! I'm glad you liked it. If you have any other questions or suggestions about the app, you know that you can always contact me through the in-app chat system :)

January 17, 2021

App is easy to navigate & fun to use. Highly recommend!
Payment method is quick & easy.
Axel is a superstar business person to work with :)
Carolyn USA

GALUHP GIRL T.
United States
3 months using the app
Axel Hardy replied January 17, 2021

Thanks Carolyn for your wonderful review and kind words. It has been a pleasure talking with you by email and helping you for your specific needs. Don’t hesitate to contact me again if you need more help or have any other questions :)

April 11, 2022

We use this app for Charlotte Sayers jewellery and it has been brilliant! Very useful being able to use HD too

Charlotte Sayers
United Kingdom
19 days using the app
Axel Hardy replied April 12, 2022

Thank you so much! I'm glad it helped you to improve your store! Don't hesitate to come back to me if you have any other questions or suggestions for the app :)

October 28, 2020

Easy Photo Background Remover Incroyable application, vous souhaitez supprimé votre fonds d'écran ? si vous passez par ici je recommande fortement précis rapide et pas chère . ÉFFICACE ! Easy Photo Background Remover Amazing app, do you want to remove your wallpapers? if you go through here i highly recommend accurate fast and cheap. EFFECTIVE!

24Sensations™
France
18 days using the app
Axel Hardy replied October 29, 2020

Thank you so much for your awesome review! I'm glad you like the app with the new "fully transparent" feature integrated here :)

Merci beaucoup ! Je suis vraiment heureux de voir que vous êtes satisfait désormais depuis que les mises à jour ont été faites :)

Edited October 17, 2022

Background Remover by Mr. Axel Hardy works as advertised. Here's a screenshot of my first conversion: https://share.cleanshot.com/qCMMgE Caveat emptor: The app will remove image alt text which, depending on the complexity of your theme, contains code used for image swapping and the like. In this case, the ALT must be added back to the image(s). UPDATE: This app still wipes out ALT text as of 10/17/2022.

Vidlogix
United States
16 days using the app
Axel Hardy replied October 5, 2022

Update 10/24/2022 : The ALT texts are now correctly kept when a background is removed :-)

Thank you so much for your review and for your feedback. Great point about the ALT issue, I'll fix that in the next few days with the new app update, thanks for pointing this out :-)

September 22, 2020

App works well in effectively removing background for a good finished photo 99.9% of the time. The only reason for 4 stars instead of 5 is that you cannot preview the results before spending your credits. Instead, you have to spend your credits first, and if you aren't satisfied you have to request a review to see if you can get the credit refunded. There are other background removal apps that allow a preview before spending money/credits, to see if the finished result will meet your needs.

Mels Crafty Mojo LLC
United States
About 1 year using the app
Axel Hardy replied September 22, 2020

Thanks for your detailed review :)

Actually, the reason why I don’t include a preview is because when you remove the background of a photo, it has a cost for me in the backend. I am working on finding a solution for this, but if a lot of users only did some previews without purchasing anything, the app would cost me a lot to maintain.

But I completely get it that it’s a downside in my app and I’m always working on improving it. This point you mentioned is at the top of my todo list, I’m sure I will find a solution to this challenging point in the future :)

July 18, 2020

The Best App ever I have come across on shopify app store. I was using many different app until I found Easy Photo Background Remover :-) It's just really so great when everything is in one place and you can just do your work continuously.
As we know in "business" time is money certainly this app just what I needed.
Made my work easier to make my images look professional in a short period time and save a lot money.
Also, the customer service excellent I had a tiny technical issue and Axel has resolved instantly. Well done! It's so great to have you to helping all of us to grow our businesses.

Thank you,

KC

KRISSYCHIC
United Kingdom
15 days using the app
Axel Hardy replied July 18, 2020

Waw... I'm so happy to read this wonderful review. It definitely made my day. Thank you so much and don't hesitate to come back to me if you have any other questions about the app :)