Backstop: Chargeback Watch
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Wedgeworks
Featured images gallery
Backstop watches for disputes, builds evidence from your order data, and you approve everything.
A chargeback has a deadline, and Shopify submits a generic response if you miss it. Backstop checks your store every 6 hours, shows every open dispute with the days you have left, and tells you what evidence your reason code requires. Evidence is assembled from your order data, previewed as the exact PDF, and sent only when you say so. Nothing is ever submitted without your approval, and you can cancel in one click from settings.
- Automatic dispute watch every 6 hours with deadline countdowns in days
- Reason code coaching: what each dispute type needs as evidence
- Evidence packs assembled from your order data, previewed as the exact PDF
- You approve everything. Nothing is ever submitted without you
- Your refund policy automatically included in every evidence pack
Languages
English
Categories
Fraud types
Alerts and analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Dispute watch every 6 hours
- Deadline emails at 7, 3 and 1 days
- Queue with deadlines and reason codes
- Unlimited disputes
- Upgrade to Pro any time
Pro
$19 / month
Features
- Everything in Free
- Evidence pack PDFs
- Analytics by outcome and reason
- Unlimited disputes
- Cancel in one click
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Wedgeworks.
Resources
Developer
Launched
September 10, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, orders, Shopify Payments
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View customers
Customer data
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View orders
Order fulfillments, all order history for the last 60 days
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View Shopify Payments
Shopify Payments disputes
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