Reviews (69)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 14, 2020

Having this app integrated into my shopify store makes me feel less stressed about losing data. Backing up is really important for me. Thanks for this app

Backpacks From Heaven
United Kingdom
About 1 month using the app
November 19, 2018

Fantastic app for backing up all my stores data. Allows me to have peace of mind when making big or critically important changes to my store. Keep up the excellent work devs!

GEOSAA
United Kingdom
About 1 month using the app
February 6, 2020

So Far So Good! The App Offers Peace of Mind and I Can Easily Switch To An Earlier Version of The Page If Needed. I Plan To Continue To Use It!

EnviroSpec
United States
30 days using the app
March 3, 2024

I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc.

Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website.

I highly recommend this app for anyone who wants peace of mind.

mythaicurry
United Kingdom
12 days using the app
August 24, 2018

Does exactly what it is supposed to, gives us some peace of mind.

Tish Snookys Manic Panic
United States
20 days using the app
October 30, 2020

Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.

LickiMat Australia
Australia
19 days using the app
Talon Commerce replied October 30, 2020

Update: I'm changing my reply to reflect that the app can now indeed back up orders optionally, but could not at the time of the review.

For a long time, the app did not back up customer or order records for three reasons:

1. This type of data is very sensitive, and many shops do not want apps to have access to it. The app still does not request access to these records unless you explicitly turn it on (still).

2. Order records in Shopify cannot be fully restored by any app because details such as payment information are hidden from all apps. The complete record simply is not available.

Customer records, likewise, cannot full restore customer login passwords for the same reason - no app can restore these as no app has access to them.

3. Completed order records are not deletable, only archivable. This means that the only reason you would need such a feature is if Shopify themselves lost the record, which, to my knowledge, hasn't happened.

These reasons remain true. Still, having a backup of the data that apps can access is comforting to many businesses, and the feature was often requested. Therefore, I implemented it as an optional feature.

September 4, 2017

Great service great app!!
So easy and simple to use
Thank you!!

Garboandkelly
Australia
11 days using the app
March 7, 2019

I have not used the app for very long, but from what I have experienced so far, it appears to be working as designed. No complaints.

IVXV Apparel
United States
11 days using the app
November 11, 2018

I love this app so far I am happy for the free version and what it offers for free. Switching to paid once my shop goes live.

Style A Puss
United States
9 days using the app
October 11, 2018

This is a good basic backup app. Free product version works, helps with any mistakes during product modification. Looking at moving to the paid version, will update once i see what that looks like.

Not all the bells and whistles that the app recommended by Shopify Plus has. Cost on the basic paid version will be about 4% of what the other app would have cost us. No customer or order backups but it gets all the main components.

Celebrate Vitamins
United States
9 days using the app