Reviews (63)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 16, 2025

Before working with BayEngage, our biggest challenge was managing consistent, high-performing email campaigns without spending hours every week designing, segmenting, and testing. We needed a tool that could automate more of the process while still giving us strong visuals and personalization.

We chose BayEngage because of its simple setup, affordable pricing, and deep Shopify integration. Since switching, our open and click-through rates have noticeably improved, and the pre-built automations have saved our team a ton of time. The drag-and-drop builder makes it easy to keep our branding tight and our messaging on point.

The customer support team has been excellent — responsive, knowledgeable, and quick to offer practical solutions. They even helped us optimize our abandoned cart and post-purchase flows within the first week.

I’d definitely recommend BayEngage to other e-commerce brands looking for a powerful but user-friendly email platform. It’s helped us turn our email marketing into a consistent, revenue-driving channel without the stress and technical headaches.

— www.UltraPoi.com

UltraPoi
United States
About 1 year using the app
October 7, 2025

Outstanding customer service! We switched from Klayvio, paying $1200-$1800 per month, and we are now paying less than $500 per month. TargetBay merged everything over from Klayvio, all of our Flows, all of our Segments, our Lists, and even our Templates. The transition was seamless. We are getting better open rates, making more in sales, and saving money. Kudos to TargetBay's team!

STASHLOGIX
United States
5 months using the app
September 9, 2025

BayEngage has impressed me in multiple ways. I've used multiple ESP's and BayEngage is by far the easiest to use and the best on the market. It's fairly priced as well. The cherry on top is their support. All of my requests are answered almost instantaneously and any technical changes usually take less than 24 hours.

The Bean Coffee Company
United States
4 months using the app
March 22, 2024

We recently upgraded our services with targetbay to include their marketing and rewards program, and the cross integration has been a game changer. The transfer over from our last rewards program was seamless, and the customer service is attentive and incredibly helpful. Ron is sure to walk me through any questions I have and helps attend to any issues I've come across.

Pirate Fashions
United States
Over 2 years using the app
November 20, 2024

Mace has been an invaluable asset for our email marketing. His knowledge of the platform, trends and customer service is second to none. We're constantly learning from him and it's greatly appreciated. It's great to know that he has our back and only has our best interest and wants us to succeed.

Little Shop of Pins
United States
7 months using the app
April 7, 2025

Switching from Klaviyo to BayEngage was smooth with onboarding help from their team - Danielle was especially helpful and knowledgable! We are seeing better open rates than with Klaviyo using the same mailing lists and the price is cheaper per month.

We haven't lost any functionality that we were using in Klaviyo and tehe transition was seamless.

Dermaesthetics Beverly Hills
United States
3 months using the app
January 29, 2025

we're a small business in Las Vegas, NV. we were spending A LOT on MailChimp & on Emotive while not really doing much except sending campaigns. we wanted automation and more segmentation, which is 100% doable in BayEngage!

Mace P. is an honest and powerful asset to the TargetBay group. he's helped our business make more sales by making strong suggestions, as well as corrected some of our bad marketing habits. will be happy to work with him again, and I hope his bosses recognize how much positive change he has brought to our company.

Aroma Retail
United States
3 months using the app
May 8, 2024

We've been using Target Bay for a couple of months already. The whole team has been really helpful and reply really fast to all our concerns. I would give them 5 stars right away if it wasn't for some issue we had to work on. Overall it has been a great app and it's working fine. Thanks to Ron for being so helpful and responsive! He is great!

Chloe Dao
United States
About 1 month using the app
March 14, 2025

I've used everuy email provider from mailchimp to klavio during my fifteen years in business and in my opinion BeyEngage is the best value and the most solid product on the market today. Their support team is great and I love the product. Good luck to all

Vogmask
United States
30 days using the app
July 12, 2024

We recently switched to TargetBay from another provider, and instantly saved 3-figures on our monthly plan. Quickly learned that our previous provider had us on a shared server with thousands of other clients, which seriously damaged our sender reputation. TargetBay placed us on a dedicated IP, and upon our first campaign, we experienced almost a 50% open percentage right out of the gate -- something we have never come anywhere close to in the past!

Back to the Future™
United States
21 days using the app