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Gaslighted us for weeks with a blocked account, ready this day, now ready Monday. After 3 weeks, we had to use another provider. Absolutely disgusting level of service. Oh, and when we said we were going back to the other provider, they finally said that they assumed we were dropshipping (which we aren't) and that's why they couldn't unblock us). To waste our time, not show the courtesy to communicate proactively and jut mess us around until we quit...that's Bento! I'd say avoid with enthusiasm based on our experience, especially if you're just starting out, use a company that cares. Sadly cant' comment on their platform, just their attitude and customer service.
Hey Maglife!
We're sorry we were unable to approve your site for email sending within your trial period.
Sites that we deem as questionable get escalated and sometimes those escalations can fall through the cracks. The run up to Black Friday/Cyber Monday has been extremely busy for us, regardless not an excuse for slow responses on approvals.
Best of luck with your business, this holiday season, and hope you found a good home for your emails with the other provider.
Cheers,
Jesse Hanley
Founder