Reviews (463)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and extensive selection, enhancing customer satisfaction and diversifying store offerings. It features a user-friendly interface that simplifies order management and product navigation. Exceptional customer support, notably from representatives like Leo and Emma, is highlighted as responsive and helpful. The app's seamless integration with other platforms, real-time inventory updates, and automated order processing streamline the dropshipping process. Merchants also value the transparent pricing structure for maintaining good profit margins and reliable shipping with effective tracking for timely deliveries. Additional features like powerful search engines and easy product import are praised for improving dropshipping operations. New merchants benefit from educational resources and support, aiding in effective business setup and growth.

April 2, 2024

This is an app for AliExpress, which is well-known for low quality items, inconsistent production, long delivery times, and excessive complaints from customers, and this is why we don't do business with AliExpress or any apps that promote them. If this app would add more EU, UK, and UAE suppliers, this might be worthwhile, but as of now, it is not very useful for us. I believe that the concept itself is good, but there just needs to be a much broader database for culminating supplier and product leads for online retailers.

Kandilynn's
United States
17 days using the app
Bestdealer replied April 16, 2024

Hello sir/dear,

Thanks for your comment.

But I have to clarify that we are not just an app for Aliexpress. You can set Aliexpress as your order supplier when you connect SKU, and then our system will transfer the order to the Aliexpress supplier you choose.

We also keep strong supplier resources, and we provide professional sourcing services, always wanting to help our customers find source suppliers. You can easily post sourcing requests with pictures or product links.

Keeping Aliexpress vendors is an attempt to give customers more choices. We prefer our customers choose our suppliers so that we can better control the quality of products since we have QC and after-sale service with our own supplier's goods.

Customer shopping experience is one of our most important concepts.

If you have more questions, you are welcome to contact our agent directly on WhatsApp: https://api.whatsapp.com/send?phone=8615700183536

Best regards
Bestdealer Service Team

February 4, 2024

Looks great

Gold-Key
Finland
27 days using the app
Bestdealer replied March 6, 2024

Hello sir/dear,

Thanks for your comment, could you please let us know more about where do we need to improve? We are open to customer suggestions. We'd appreciate it and send wallet credits for helpful suggestions :)

Contact our agent directly on Whatsapp: https://api.whatsapp.com/send?phone=8615700183536

Best regards
Bestdealer Service Team

February 15, 2021

This is nice app, but automatic price calculation cannot work well outside USA. Topdser only sync the product price of US, unable to sync price of other countries. So, we are Portuguese company and we cannot use automatic price calculation functionality.

Bellishopping
Portugal
Over 1 year using the app
Bestdealer replied May 13, 2022

Hi Bellishopping,

Thank you so much for your review. We're so honored to be part of your dropshipping journey. I am sorry that Topdser does not support different currencies at the moment, we only support USD. However, you can change currency when you make a payment on AliExpress checkout page, the icon is located at the top right of the page.

You can also add the exchange rate of USD and your store currency then apply pricing rules, so you do not have to edit the price each time you import the product.

Hope this was helpful to you. We are working hard in improving and providing better service for all our customers.

June 25, 2020

many problems of mapping since today i hope it will be fixed soon becouse ets a good ap for shopify

TheUnlimitedFactory
France
4 months using the app
Bestdealer replied May 13, 2022

Hi TheUnlimitedFactory,

Thank you so much for your review and sorry for the bad experience. Please kindly refer to this article on mapping problem:
https://help.topdser.com/en/articles/4379343-how-to-map-my-products
Hope this is helpful to you. If there are still any queries please feel free to contact us and we will be glad to help you.

June 13, 2023

it hangs here and there but does the job, recommended.
these guys are doing some good work.
cheers!!!

Nobl
India
3 months using the app
Bestdealer replied June 15, 2023

Hello, dear/sir
Thanks for your comment, if you have any questions please feel free to let me know, we are open to our customer's suggestions :)
If your suggestions are very useful to us, we'll appreciate giving some rewards. Please email me at wangyongjie@bestdealer.com

Have a wonderful day!

July 14, 2020

I just started using it. Waiting to see if it is more effective then Oberlo.

TheTrendyy
United States
About 2 months using the app
Bestdealer replied July 15, 2020

Hi TheTrendyy,

Thank you so much for your review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us.

Thanks,
Team Topdser!

June 10, 2020

hola tengo probelmas con la lista de importacion y donde dice sus productos en vivo en esta parte dice El proveedor ya no ofrece este producto.
Lo demas bien, pero esa parte me preocupa, sino me ayudan tendre que abandonar la aplicacion,

shopiwong
United States
About 1 month using the app
Bestdealer replied June 11, 2020

Hi shopiwong,

Thank you so much for this review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us.

Thanks,
Team Topdser!

June 25, 2020

installed the app, yet to understand the functionality, only forcing to write review to get 6 months subcription

My Web Store Shopping
India
17 days using the app
Bestdealer replied May 13, 2022

Hi there,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.

Topdser is a shopify dropshipping app. You can place multiple orders to Aliexpress in one click! Auto-purchase all orders within minutes without a limit. Automatically sync Alixpresss order numbers, status and tracking numbers to Shopify and much more.

Also topdser support sourcing, we help you source products from 1688 with better and competitive pricing and also fast shipping: https://www.topdser.com/sourcing.

We never spam or force our users to write reviews, Our main priority is to provide a quality service to all our customers and we hope you enjoy using our app or services. Thanks for your understanding.