Reviews (463)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality products and extensive selection, enhancing customer satisfaction and diversifying store offerings. It features a user-friendly interface that simplifies order management and product navigation. Exceptional customer support, notably from representatives like Leo and Emma, is highlighted as responsive and helpful. The app's seamless integration with other platforms, real-time inventory updates, and automated order processing streamline the dropshipping process. Merchants also value the transparent pricing structure for maintaining good profit margins and reliable shipping with effective tracking for timely deliveries. Additional features like powerful search engines and easy product import are praised for improving dropshipping operations. New merchants benefit from educational resources and support, aiding in effective business setup and growth.

January 25, 2020

Supposed to be a platform for managing your orders, not an easy platform to set up and use. Customer service just directs you to their manuals and it doesn't make sense.

LeeFed
United Kingdom
25 days using the app
Bestdealer replied January 28, 2020

Hi LeeFed,
Thank you for your review.Sorry for your bad experience.Combined with the excellent technical team, we have completed the platform upgrade - "BestDealer". We have optimized the use of the platform system, which will make the processing of your orders more convenient and efficient.
We will also provide you with better service in time for any problems you may encounter. Hope we can cooperate in the future.

January 20, 2020

Testei e não gostei. Mesmo adicionando ao Shopyfi só aparece uma página com a logomarca e algo parecido com um chat que também não funciona.

Dreams and Histories
Brazil
17 days using the app
Bestdealer replied January 20, 2020

Dear shop owner of Dreams and Histories,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.
We are very sorry for your poor experience. For better service quality, we have integrated with Alibaba's technical team and successfully upgraded to "BestDealer".
More stable and fast shipping methods, better product quality, and more efficient service teams are ready. We are waiting for you to join us! Also, we have been running "Branding" business. Please keep free to contact us if you need.
We can provide more convenient and efficient services for your business, and hope that we can cooperate again in the future.

August 12, 2020

This app is so terrible and they are covering up the bugs by giving away free premium membership just to get rankings. This app would not fulfil an order, automatically sync and fulfil the order. I had to manually add the order every time and tracking code as well. Still, this app will not change the status of the order to fulfilled. Worse app ever. Oberlo is much better.

IncredOvative
Canada
14 days using the app
Bestdealer replied May 13, 2022

Hi Shop owner of IncredOvative,

Thank you so much for your review. We're so honored to be part of your dropshipping journey. We are sorry for the bad experience.

The good news is that we have cooperated with the excellent technical team and completed the platform upgrade - "BestDealer". We have a more stable logistics channel, better product quality, and a more efficient service team. Also, we launched the branding business.

Welcome to join us! We will bring you more satisfactory service.

Edited December 20, 2021

Cheapbuy
No recomiendo esta aplicación, porque la integre en mi tienda y cuando ya tenia 1000 productos en la tienda llega el primer pedido atravez de ellos, y tube que hacer el reenbolso al cliente porque no seintregra con aliexpress despues de contactar con ellos 5 o 6 veces y no me solucionaron nada .y he tenido que enpezar de nuevo tengo muchas APP esta es la peor perdi el cliente y muchas horas de trabajo.

Cheapbuy
Spain
4 days using the app
Bestdealer replied May 13, 2022

Hi Cheapbuy,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.

Sorry I am not quite sure on the problem you described, would you please leave us with your contact so we can follow up regarding the isseu and we will fix it as soon as possible if there is any system bug. Looking forward your feedback, thanks in advance.

December 23, 2021

WARNING ! If i could give this APP a Zero star i would! Horrible APP. This APP sent fulfillment cancellations to all my existing suppliers with outstanding orders making me have to manually fulfill the orders. And when i placed an order with them, it deleted the item from all sales Chanel. DO NOT INSTALL THIS APP!!!! DO NOT INSTALL THIS APP! OMG!!! What a pain to fix all the problems it caused. I bet all those 5 star reviews are fake.

Kate McEnroe New York
United States
1 day using the app
Bestdealer replied May 13, 2022

Dear shop owner of Kate McEnroe New York,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.

We are very sorry for the questions you ask. We have repaired this problem in time, and it will no longer perform any cancellation operations on your order. You can use BestDealer safely. I hope we can still have opportunities for cooperation in the future. Thanks in advance!

September 18, 2021

WARNING ! This app will send FULLFILLMENT CANCELLATIONS to all your exisiting suppliers with outstanding orders when you install the app.
DO NOT INSTALL THIS APP IF YOU HAVE CURRENT ORDERS IN YOUR SYSTEM To the APP Makers - WHAT A WRECKLESS THING TO DO
shame on you YOU MESSED UP FULLFILLFILLMENT OF 100S OF MY ORDERS

MissFits
New Zealand
About 11 hours using the app
Bestdealer replied May 13, 2022

Dear shop owner of MissFits,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.

We are very sorry for the questions you ask. We have repaired this problem in time, and it will no longer perform any cancellation operations on your order. You can use BestDealer safely. I hope we can still have opportunities for cooperation in the future. Thanks in advance!

June 5, 2022

In your app description, you write you can Source & Import any product from AliExpress & 1688 with One-click publishing to Shopify. that's not true you don't have the ability to add products from 1688 so don't write it in the description,worst app ever don't install it

YOGADEPT
United States
23 minutes using the app
Bestdealer replied June 6, 2022

Dear shop owner of YOGADEPT
Thank you so much for your review. We're so honored to be part of your dropshipping journey.
Our app indeed has this function of sourcing&importing products from AliExpress&1688 with One-click publishing to Shopify sotre.May I have your e-mail or other cotact? Then our customer service will assist you to proceed to the next step .We will do our best to support your business.Looking forward to your response.Thanks in advance.