Reviews (6)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 8, 2026

Great customer support and service! Highly satisfied and recommended

A Class Building Materials
Australia
3 months using the app
Big Post replied January 9, 2026

Thanks for the awesome feedback! We’re stoked to hear you’ve had a great experience with our support and service. We really appreciate the recommendation and if you ever need a hand with anything at all, please reach out.

March 14, 2025

Quick to set up and integrate with Shopify sites, we have had a positive experience with the Big Post Shipping app. The team has been very prompt and responsive during the set up process and during the first few weeks. Looking forward to further supporting our customers through this new feature on our website. Thank you to Rohan for his support over this period!

GTools
Australia
2 months using the app
Big Post replied March 23, 2025

Thank you for your kind words! We're glad the setup went smoothly and that Rohan could assist. We appreciate your support and look forward to continuing to work with you.

August 21, 2024

Highly user-friendly and essential for accurately calculating freight charges—a challenging task for Australian businesses. This tool makes it much easier to ensure we're charging correctly.

OutCook
Australia
About 1 month using the app
Big Post replied November 26, 2024

Thank you so much for your feedback! Helping Australian businesses tackle these challenges is exactly what we strive for, and it’s wonderful to know the app is meeting your needs!

August 21, 2024

As a business specializing in oversized and bulky products, finding the right freight app has been crucial for our operations. Big Post has exceeded our expectations in every way. The app's user-friendly interface allows us to easily post our large shipments and receive accurate, real-time freight quotes. Rohan and Yusuf were very helpful with support.

Ultimate Offroad
Australia
21 days using the app
Big Post replied November 26, 2024

Thank you for your fantastic feedback! We’re thrilled the Big Post app is helping with your oversized shipments and is meeting your needs. We’ll pass your kind words to Rohan and Yusuf—they’ll be delighted. Thanks for sharing your experience!

July 24, 2024

I could never get my head around the shipping app I was using for the last few years. This app is so much easier to set up and use. Elodie was so helpful and guided me every step of the way. It was great to have someone that knew their job thoroughly and could communicate it well. Thanks, Big Post, I recommend your app and service :)

hotfirepits
Australia
15 days using the app
Big Post replied July 28, 2024

Thank you for your fantastic review! We're delighted to hear that you found our app easy to use and that Elodie was able to assist you effectively. We appreciate your recommendation and are here to help if you need anything else.

May 5, 2024

We have been using Big Post for a couple of years now and are so happy with this new app. The move to integrate with Shopify was so easy and the support staff are the best! We needed a freight app that would only apply to certain products and they are the only company that has this feature built in as well. HIGHLY recommend these guys!

Home Make It
Australia
4 days using the app
Big Post replied May 8, 2024

Thank you for your wonderful review! We're thrilled you're happy with our new app and our support team. We appreciate your recommendation and look forward to continuing to work with you.