BigBuy ‑ Dropshipping carriers

BigBuy ‑ Dropshipping carriers

Free to install. Additional charges may apply.
Rating (2.9)
Reviews
Developer

About this app

Launched

January 15, 2021

Languages

English

Synchronise your ecommerce with BigBuy's transport companies. Get the shipping cost automatically.

You'll automatically get the shipping cost with the main couriers. The App will automatically provide you with this cost according to the delivery address and the weight of the products. # Transport companies: * GLS * SEUR * TNT * DHL * UPS * Correos Exprés * Correos * National postal services # Follow these steps 1. Install the App. 2. Activate the transport companies 3. Create the shipping zones IMPORTANT! Valid functionality for products that are currently in the BigBuy database.

You'll automatically get the shipping cost with the main couriers. The App will automatically provide you with this cost according to the delivery address and the weight of the products. # Transport companies: * GLS * SEUR * TNT * DHL * UPS * Correos Exprés * Correos * National postal services # Follow these steps 1. Install the App. 2. Activate the transport companies 3. Create the shipping zones IMPORTANT! Valid functionality for products that are currently in the BigBuy database. more
  • Automatic shipping costs in the cart
  • Select transport companies that you want
  • Real-time synchronisation

Pricing

Free to install

If you want to import products you must purchase a monthly plan at BigBuy

Free to install

If you want to import products you must purchase a monthly plan at BigBuy

All charges are billed in USD.

44 reviews

Overall rating
2.9
Counts per rating level
  • 36% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 48% of ratings are 1 stars
November 9, 2023

Sortiment not good enough.
Prices to high to actually be able to earn a living with you as a supplier.
Had to pay more than 1000 euro to simply be able to access the difficult and slow "Multi-Channel Integration Platform".
Support is slow and not ready to please their customers.
I had the worst supplier experience with you guys and lost a lot of money over literally nothing.

I simply want to cancel my account from you (that I've had for one month), get a refund and part ways without ever looking back.

kvinnlig.se
Sweden
About 1 month using the app
BigBuy replied November 16, 2023

Dear Partner,

We appreciate your feedback and understand that the first month can be challenging for new users.

The learning curve might seem steep initially, but many resellers achieve significant success with our platform and the same catalogue, over time.

We're committed to supporting your journey and want to help you navigate any challenges.

Let's discuss your concerns in more detail and explore how we can improve your experience. Please consider giving it a bit more time, as we believe things can get better with the right guidance.

Our team will try to contact you and schedule a conversation to address your issues and ensure your success with us.

Best regards,
BigBuy

October 13, 2023

It tell you very great product, amazing drop shipping options and brands, really useful if you want to avoid the brand issues and want to sell official stock, these carriers are great carriers, and have great tech and customer service support in multiple languages.

Also their online ecommerce solutions, delivery & service offerings is very impressive and the support with it in both English & Spanish is complete GREAT!!!

I am glad I started my first dropshipping business with Bigbuy, they put me up at the top with my store quality, my curious experiment turned into a profit making business opportunity.

I am well impressed, INDEED I am.

www.techcitystore.com
Spain
3 months using the app
BigBuy replied October 16, 2023

Dear Partner!

Thank you for your review!

We're thrilled to hear that you love our products, dropshipping service, and our customer support in multiple languages.

We're committed to providing the best service and will continue to support your business.

Your success is our priority, and we're here to help.

Thank you for choosing us!
BigBuy

October 18, 2023

I cannot relate to negative reviews that I’m reading, customer service it’s efficient and with knowledge of their business, you need to do a bit your homework since most of the answer are in the academy. Turnaround is within a couple of hours and the provide with satisfactory answers.

AitnePresents,

AitnePresents
Netherlands
4 months using the app
BigBuy replied October 19, 2023

Dear Partner,

Thank you for your positive feedback!

We're delighted to hear that you've had a great experience with our customer service team.

We always strive to provide efficient and knowledgeable support.

Your comment about using our Academy is much appreciated, As we're committed to maintaining fast response times and keeping the Academy up-to-date.

Best regards,
BigBuy

March 5, 2024

AVOID THESE THIEFES!!!!! WHY ARE THEY STILL ALLOWED ON SHOPIFY APP STORE!!!!

BE AEWARE!! When the time comes you want to cancel your subscription, YOU ARE NOT ABLE TO DO SO! There is literally no option in their control panel to cancel it, even though they lie here that it’s possible!!!
Sent a withdraw request, to get MY money out of their site, received a confirmation that it will be done within 5 business days, it’s been over a week. They don't respond to emails, and theres no money to be seen.
Thinking back at it now, how was i so foolish to fall for this scam like “moneywallet” deposits.

Very convenient system they have set up, which does not allow you to cancel a subscription neither get the money you own out.

Which just means that your subscription keeps running with your money in your “moneywallet” while they ghost you! :)

Lihtsam elu
Estonia
BigBuy replied March 7, 2024

Dear Partner,

We are really sad to read your words.

Our support team answered your request and asked for security documentation to approve your withdrawal, there is no problem for that.

We do not retain any funds and we do not "ghost" any customer, in fact, all your tickets have been successfully answered.

Please check our email and answer so we can process your request.

We also kindly ask you to reconsider your words and understand that we are all working to provide the best possible service.

We are at your disposal
BigBuy Team

September 29, 2023

Poor service with staff who have no idea, poor system and app! I had problems with the synchronisation from the beginning and I honestly regret that I paid so much for such a system and service that they claimed to be professional. I can't even make changes to my shop without this awful app just changing things again! I put in so much work and time for nothing...This function is not very clear to set up from the beginning and the system can be improved with great desire!! I don't recommend anyone to work with BigBuy.

NatureAllure
Switzerland
28 days using the app
BigBuy replied October 2, 2023

Dear Partner,
We are sorry to read your review.

On the other side, we are sure that we can solve all your doubts, as I can see you already contacted us.

Our team will be in touch with you again. All the issues you are encountering are all solvable:

- Products can be personalized.
- Texts, titles, descriptions, images, prices can be modified.
- You can change the product selection from the category as many times as you want.

It is just a matter of choosing the right configuration for you, we are also working in improving all the information and the guides on our software, so it is easier for you to learn perfectly how to use it.

Thank you a lot for choosing BigBuy, our interest is helping you thrive in your business.

We remain at your disposal.
Best regards,
BigBuy Team

About this app

Launched

January 15, 2021

Languages

English

Built by BigBuy

About BigBuy

2.9 average rating

3 years building apps for the Shopify App Store

C/ San Pascual, 62, Aldaia, V, 46960, ES

Support

Send a message

customers@bigbuy.eu

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