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Does anyone know a trick for the "download report" it does not work
Hello there, thank you for sharing your feedback and review with us. We're sorry to hear that you experienced an issue when trying to download a report. We’d love this ...
Awful service, what a huge waste of time! Days and days without a response, and then no explanation as to why the service won't work. Going out of my mind trying to get vendors paid, STAY AWAY!
Hello There. Thank you for taking the time to leave a review. We're sorry to hear that you've faced issues with the app and didn't have a positive support experience. We ...
If you want to deal with no way to contact anyone, no support, missing funds, people who dont respond to emails for weeks, talk in circles, then this app is for you.
Hi there. It sounds like your experience seems to have fallen short of the support Shopify and the Melio team would normally offer, so thank you for your continued patience ...
Probably the biggest joke of a company to deal with, no support, no way to contact anyone who actually responds, 7 days no email responses, shopify support is who you are supposed to contact, oh wait they cant help either.
Thank you for sharing your feedback here; direct feedback is a great opportunity to improve.
Frustration around support turnaround times is completely understandable. Our ...
Shopify has not given my company a payout in almost 90 days. I have no response from accounting department. The only way to get any type of customer service is through chat. I have "chatted" with 5 different people and have gotten no where!
Thank you for sharing your feedback here; direct feedback is a great opportunity to improve. Frustration around support turnaround times is completely understandable. Our ...
After changing my email address, this Bill Pay app no longer functions.
It claims that I need to verify my email address when that is already done and there are no buttons to reverify or verify for this app specifically. At the same time, I have better things to do with my time than troubleshoot this app. I did clear the web browser of all cookies and data, even reinstalled the app after a 3 day ...
Thank you for your review and we're sorry to hear about the issues you faced after modifying your account. We understand how frustrating this can be and apologize for any ...
This app has been TERRIBLY FRUSTRATING and has caused my business severe problems. The service I have gotten from Shopify to address it has been completely useless.
Thank you for taking the time to leave a review. We're sorry to hear that you've faced issues with the app and didn't have a positive support experience. We understand how ...
Bill pay feature does not work efficiently. I was able to get help with one bill that went through but all others kept getting denied. I emailed multiple times but all I can get is a generic answer.
Thank you for your review! We apologize for any confusion you may have experienced while using Bill Pay. We understand your frustration with inconvenience when paying your ...
No customer service at all. I contacted them 3 weeks ago and then again 2 days ago, no reply.
I'm talking about the Bill Pay team - not Shopify. Shopify was responsive but they referred my to Bill Pay, and Bill Pay just ignored.
Thank you for taking the time to leave your review here. I'm sorry to hear that you didn't have a positive customer support experience. If you'd like further support with ...
Initially, I believed it would be a fantastic alternative to other payment platforms. However, after experiencing a week of being ignored by Melio, I've come to realize that setting this up was a complete waste of my time.
Stick with whats works I guess.
Thank you for taking the time to leave a review. I am sorry to hear that there has been a delay in hearing back from our support team. I would encourage you to connect with ...