Blackwall Systems AI Chatbot

Blackwall Systems AI Chatbot

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

AI customer support for your store. Answer questions, find products, and connect shoppers to staff.

Blackwall AI Chatbot helps merchants provide AI-assisted customer service directly on their storefront. Shoppers can get useful answers based on store information and merchant-provided knowledge while staying connected to the business. Merchants can manage conversations, understand customer needs, and transition shoppers from AI assistance to human support when needed.

Blackwall AI Chatbot helps merchants provide AI-assisted customer service directly on their storefront. Shoppers can get useful answers based on store information and merchant-provided knowledge while staying connected to the business. Merchants can manage conversations, understand customer needs, and transition shoppers from AI assistance to human support when needed. more
  • Answer shopper questions using store data and your knowledge base.
  • Help shoppers discover products through conversational product lookup.
  • Transfer conversations from AI assistance to live human support.
  • Review conversations, analytics, outcomes, and customer insights.
  • Support voice input and text-to-speech for shopper conversations.

Languages

English

Works with

  • Claude
  • Deepseek
  • Google Gemini
  • Grok
  • N8N
  • OpenAI

Pricing

Choose the plan that best fits your business.

Free

Free

Monthly

$99 / month

14-day free trial

Annual

$999 / year

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Blackwall Systems.

Developer

Blackwall Systems

Bridgewater, ME, US

Launched

October 6, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store, custom data

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store page content on a path controlled by the app

  • Edit custom data

    Metaobjects

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