Newcraft • Block Customers

Block the customers behind chargebacks, refund abuse and fake orders at checkout, before they order.

Stop the customers you already know from chargebacks, refund abuse or fake orders. Search for a Shopify customer and block the account, with their current email and phone as backup. You can also block a name, address or customer tag, and allow rules keep trusted buyers moving. A blocked buyer sees your own message at checkout and cannot place the order. Activity shows reported checkout blocks and their reasons. Community protection is included.

• Block a Shopify customer account, plus their current email and phone
• Stop repeat chargeback and refund abusers at checkout, before they order
• Track reported checkout blocks and review flagged orders with their values
• Check refunds, chargebacks and linked accounts before you block
• Get warnings from other stores, set to Block, Warn or Off