Blocky: Fraud Filter Blocker

Blocky: Fraud Filter Blocker

Reviews (163)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
    152
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to block fraudulent orders and unwanted traffic by targeting specific countries, IPs, VPNs, and proxies. They appreciate the user-friendly interface, real-time analytics, and additional security features like right-click photo save blocking. The app's performance in enhancing security is consistently praised, and the responsive, helpful customer support team is noted for effectively resolving issues and making continuous improvements based on merchant feedback.

May 14, 2021

Not sure about anyone elses experience with this app. But I blocked only 1 country to stop bots, and the app managed to block every single country for a whole 2 days and we had no idea why we weren't getting any sales. It's because the app blocked everyone!!! It wasn't until a customer sent us a screenshot of the blocked access from our own target country, that we then realized it's the app stopping people from shopping! Thanks for losing us 2 days worth of sales.

Ellie+Ma
Canada
Effective Apps replied May 14, 2021

Hi,
Thank you for your review on our app. Quality and authentic reviews tremendously help the awesome Shopify community and encourage app developers like us to always keep improving their products.

I was sorry to read that you had an issue with the app and that it blocked all of the store's customers. This is the first time we hear about it from our users.

With your permission, I'll be happy to have our dev team investigate, verify and remedy the issue, in order to prevent it from happening again.

I have also sent you my private phone number for an online, fast response.

Thanks a lot and stay safe!

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