Reviews (14)
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After I canceled my subscription, they deleted absolutely everything from my website! All my content is gone. This is completely unacceptable and ruined months of hard work. Avoid this app at all costs!
Hi, this is Anne from Blocky. I’m very sorry to hear about your experience.
To clarify what may have happened, the “Delete All Data” option may have been selected during cancellation. This option is provided so merchants can fully remove Blocky’s sections and related code from their theme and avoid leaving unused code behind.
This should only remove sections created through Blocky. Your products, images, and other Shopify store data should still be available.
We would be happy to investigate this further and help determine exactly what happened. We have already reached out to you directly, and you can also contact us at support@blockyapps.com.
I had billing issues after deleting the app. Anna from customer support was very professional in helping me with this. Thank you.
Been using blocky for over a year. love the new updates with the new blocks. Makes everything so easily customizable and easy to understand
muy buena app
Anne has been very patient with me and was very willing to resolve my issue. An app is reflected by its support team and for the Blocky app only positive things I have to say! I use the app for all my stores and it's the best in my opinion.. Highly recommended!
Incredible customer support!
A really good support team, thank you to Anne for solving my issues
This app does not build anything with AI, like it is advertised. Just present templates that are basically the same as shopifys.
this app doesn't work so disapointing
Game changer